How can you expand your chain of laundromats and keep it simple to manage?? Learn how Branden Unnerstall, owner of 16 laundromats in St Louis, Missouri, has done just that! In this episode of The Laundromat Millionaire Show Dave, Carla & Brandon discuss how to scale, the hiring for customer service, developing a brand, the impact of their Christian faith on their business and much, much more!
Referenced Links:
Laundromat Millionaire’s WDF/PUD Workshops: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Our Guest’s website: www.bestwashlaundromat.com
Our Guest’s email: bestwash11@gmail.com
Our Website: www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: www.queencitylaundry.com
Our pick-up and delivery laundry services: www.queencitylaundry.com/delivery
H-M Company Drain Troughs: www.draintroughs.com
LaundroWorks Card System: https://laundroworks.com/
SanOWash Ozone System: https://www.aquawingozone.com/products/sano3wash.html
Hydro Perfect Pour Injection System: https://www.hydrosystemsco.com/markets/laundromat.html
Alliance Laundry Systems: https://alliancelaundry.com/
The Founder video clip: https://www.youtube.com/watch?v=8mQYcyxnFyE
LaundroBoost Marketing Company: https://laundroboostmarketing.com/
Craig Groeschel Leadership Podcast: https://www.life.church/leadershippodcast/
Timestamps
00:00 Laundromat Millionaire Intro
00:31 Brandon’s Backstory
06:04 Scaling – More Stores Makes It Easier!
11:48 Layers of Management – Employee Roles
13:54 Coins vs Cards and the Impact on Scaling
16:32 Technological Revolution in the Laundry Industry
17:14 The Laundromat Business Model for Best Wash
21:34 Buy or Build and Owning the Land
23:21 The Necessary Components of a “Modernized Laundromat”
26:10 Hiring for Customer Service
29:39 Equipment Used & Recommended
34:51 Simple Scales, Fancy Fails
36:06 Different Models for Success
37:31 Customer Service and the Impact on Customer Loyalty
39:25 Low-Cost Solutions for Business Growth
42:14 Importance of Branding
46:03 Impact of Faith on Business and Leadership
49:42 Closing Remarks & Contact Info
50:42 Sharing More & Increasing Customer Base
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.