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May 31, 2022 30 mins

Nancy Regan has had a love affair (professionally speaking) with Reliability Centered Maintenance (RCM) for the last 2 decades. She believes that it is one of the most majestic asset management processes on the planet. She's been at it for 20 years now and there’s nothing she would rather do.

It all started on an ordinary day in September 1997 when she was an intern at the Naval Air Warfare Center, Lakehurst, New Jersey. On that day, her supervisor told her they'd been tasked “from above” to do RCM on Aircraft Launch and Recovery Equipment (ALRE) on US Navy aircraft carriers. He tasked her to figure it out. And figure it out, she did. As a Navy employee, she facilitated ALRE analyses and then started the RCM program on Naval Common Support Equipment. (She's proud to say that that RCM program is still going strong!)

In 2001, Nancy left government service to start her own business because she wanted to apply RCM to more diverse equipment. Since then, she has facilitated RCM analyses on aircraft, manufacturing equipment and all kinds of assets in between. She's trained clients in commercial industry and within the government. RCM principles have been around for nearly 50 years. But still, RCM is under-utilized and is (often) wildly misunderstood. Nancy thinks that’s because RCM training isn’t easily accessible. It typically requires expensive, live training – plus the time and expense of travel. That’s why, after 20 years, she created – an online RCM community and learning place.

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