Hiring and keeping great team members is one of the toughest challenges in practice growth. But what if you could access top-level talent offshore to free up your time, stabilize your business, and scale profitably? Dr. Stephen and Dr. Allen Miner dive into virtual chiropractic assistants (VCAs), remote teams, and how to strategically delegate so you can focus on the $500-an-hour CEO work that actually drives your practice forward.
In this episode you will:
Episode Highlights
02:17 – The challenges of staffing and how Cairo Matchmakers was born from real practice struggles
03:35 – Why finding and keeping great team members is crucial for clinic stability
06:19 – How offshore talent offers skills and work ethic not easily found locally
07:22 – The importance of leveraging your time as a CEO rather than brute force
11:15 – Clarifying the difference between virtual assistants, remote teams, and AI
12:37 – Using VCAs to collect practice data and improve decision-making
14:29 – Hiring offshore talent for under $10/hour without payroll headaches
18:40 – Examples of tasks you can delegate to remote assistants
21:18 – How offshore EAs can help you manage AI tools and daily admin
25:10 – Shifting from micromanaging to outcome-based leadership
26:05 – Hiring people whose purpose is aligned with your business needs
27:22 – Why offshore team members often outperform local hires
29:48 – The four advantages of remote staffing: faster, safer, easier, cheaper
30:43 – Quality concerns and how skilled remote staff can upgrade your clinic
33:35 - Dr. Malcom is joined by Success partner, Dr. David Fletcher, from CLA Wealth. Discover how CLA’s advanced scanning technology helps chiropractic practices attract new patients, boost conversions, and improve retention. By making nervous system health visible and measurable, CLA gives practices powerful tools to communicate progress, set goals, and build long-term patient relationships.
Resources Mentioned
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
For more information about CLA Wealth please visit: https://insightcla.com/
Schedule a Brainstorming call with Dr. Pete
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Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1
To listen to more episodes visit https://theremarkablepractice.com/podcast/ or follow on your favorite podcast app.
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