What does it take to double your practice, cut clinical hours in half, and build a team that thrives without you?
This case study with Dr. Kris Arnold of Live Well Chiropractic reveals exactly how he transformed his high-performing but owner-reliant business into a scalable, system-driven practice. With guidance from The Remarkable Practice, Dr. Arnold moved from being the do-it-all doc to a confident CEO, growing from 400 weekly visits and $1M in collections to over 650 visits and $2.25M—with freedom, joy, and purpose intact.
In this case study you will:
- Hear how Dr. Kris doubled revenue while working fewer hours
- Learn the mindset shift from laborer to leader
- Understand the difference between a caregiver and a business builder associate
- Discover how he built a leadership team that runs the practice
- Get insight into how data and KPIs drive decision-making and growth
Episode Highlights
02:47 – Why Dr. Kris always valued coaching and how each stage brought him new growth
03:54 – Where his practice was before TRP 400 visits/week $1M/year all referral-based
04:40 – Dr. Stephen predicts they can double Dr. Kris is shocked but intrigued
05:18 – Fast forward now at 650+ visits/week and $2.25M+ in collections
05:34 – Cut clinical hours from 40+ to 15–18/week thanks to team growth
06:51 – More vacations and confidence in the team to run without him
07:17 – The shift to team-driven operations and letting go of doing it all
07:54 – Team gratitude moment every team member said they were thankful to work there
08:42 – Learning to lead instead of brute-force everything
12:31 – Reframing the associate’s value from “not producing” to generating $485k/year
13:32 – Key lesson not every associate is wired like the owner some value stability
14:47 – Custom compensation models based on associate DNA
15:33 – Realizing the yin-yang dynamic made them a stronger team
17:31 – Assigning roles based on natural strengths unlocked major growth
18:51 – Understanding caregiver business builder entrepreneur archetypes
20:00 – Shifted from “have to see patients” to “get to see patients”
21:14 – Mission-driven motivation “How can we 10x the miracles?”
22:28 – Most valuable TRP resource using stats and vital signs to guide business decisions
24:00 – Goal-setting and leveraging data transformed planning and performance
24:49 – Regular team stat reviews now drive consistent improvement
25:26 – The numbers represent people data leads to better stewardship and growth
26:07 – Appreciation for TRP’s leadership and the example it sets for the profession
26:28 - Coach Oz chats with Success Partner, Dr. Andrew Powell of Better Balance Orthotics, who shares his journey from struggling with flat feet to pioneering orthotics that truly improve posture, balance, and overall patient outcomes. Discover how these innovative orthotics go beyond traditional solutions—helping not just with foot pain but also with headaches, back issues, and fall prevention.
Resources Mentioned
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
For more information about Better Balance please visit: https://betterbalanceorthotics.com/
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Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1
To listen to more episodes visit https://theremarkablepractice.com/podcast/ or follow on your favorite podcast app.
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