Summary
In this episode, we speak with Lou Carter, from Best Practices Institute about Workplacely, an innovative platform revolutionizing workplace culture. We discuss what is a "loved workplace" and how Workplacely assists organizations in crafting an environment that can't be ignored. We explore the Love Workplace Index, a powerful tool for gauging employee sentiment and engagement and Lou shares insights on identifying improvement areas to build a workplace where employees feel valued and connected to company values.
Key Takeaways:
A cherished workplace fosters a sense of respect, alignment with company values, and collaborative achievement among employees.
The concept of a beloved workplace is dynamic, shaped by external factors like technological advancements and changes in leadership.
Work Placely provides certification to ensure genuine and transparent feedback from employees.
The platform aids organizations in pinpointing areas for improvement and devising actionable plans to address them effectively.
Work Placely empowers employees to share positive experiences and advocate for their organizations, while the Love Workplace Index utilizes tailored surveys and active listening to gather valuable insights.
The Love Workplace Index serves as a valuable tool for due diligence during mergers and acquisitions.
The quality of workplaces significantly impacts patient satisfaction, particularly in healthcare settings.
The effectiveness of the Love Workplace Index is most pronounced in companies prioritizing culture and with a workforce size of at least 100 employees.
Chapters
00:00 Introduction and Background
01:21 Introducing Work Placely
05:39 The Fluidity of a Loved Workplace
07:01 The Challenge of Creating a Loved Workplace
08:21 Ensuring Honest Feedback
10:49 The Value of Certification
11:56 The Importance of Balanced Sentiment
13:11 Work Placely in the Tech Stack
14:09 Using Work Placely for Actionable Insights
23:41 Turning Insights into Action
26:36 The Role of Work Placely in Action Plans
28:26 Listening Tools and Future Developments
28:51 Custom Surveys and Listening Skills
31:07 Process and Use Cases
32:32 Using the Love Workplace Index for Due Diligence
34:22 The Soul of the Organization
35:20 Loved Workplaces and Patient Satisfaction
36:08 Company Size and Implementation
38:12 Remote Work and Flexibility
40:25 Defining Work
42:43 Ethics and Morality in Loved Workplaces
46:19 Improving Poor Companies
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