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April 4, 2024 51 mins
Summary In this episode, we speak with Lou Carter, from Best Practices Institute about Workplacely, an innovative platform revolutionizing workplace culture. We discuss what is a "loved workplace" and how Workplacely assists organizations in crafting an environment that can't be ignored. We explore the Love Workplace Index, a powerful tool for gauging employee sentiment and engagement and Lou shares insights on identifying improvement areas to build a workplace where employees feel valued and connected to company values. Key Takeaways: A cherished workplace fosters a sense of respect, alignment with company values, and collaborative achievement among employees. The concept of a beloved workplace is dynamic, shaped by external factors like technological advancements and changes in leadership. Work Placely provides certification to ensure genuine and transparent feedback from employees. The platform aids organizations in pinpointing areas for improvement and devising actionable plans to address them effectively. Work Placely empowers employees to share positive experiences and advocate for their organizations, while the Love Workplace Index utilizes tailored surveys and active listening to gather valuable insights. The Love Workplace Index serves as a valuable tool for due diligence during mergers and acquisitions. The quality of workplaces significantly impacts patient satisfaction, particularly in healthcare settings. The effectiveness of the Love Workplace Index is most pronounced in companies prioritizing culture and with a workforce size of at least 100 employees. Chapters 00:00 Introduction and Background 01:21 Introducing Work Placely 05:39 The Fluidity of a Loved Workplace 07:01 The Challenge of Creating a Loved Workplace 08:21 Ensuring Honest Feedback 10:49 The Value of Certification 11:56 The Importance of Balanced Sentiment 13:11 Work Placely in the Tech Stack 14:09 Using Work Placely for Actionable Insights 23:41 Turning Insights into Action 26:36 The Role of Work Placely in Action Plans 28:26 Listening Tools and Future Developments 28:51 Custom Surveys and Listening Skills 31:07 Process and Use Cases 32:32 Using the Love Workplace Index for Due Diligence 34:22 The Soul of the Organization 35:20 Loved Workplaces and Patient Satisfaction 36:08 Company Size and Implementation 38:12 Remote Work and Flexibility 40:25 Defining Work 42:43 Ethics and Morality in Loved Workplaces 46:19 Improving Poor Companies Learn more about your ad choices. Visit megaphone.fm/adchoices
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