Matt takes live questions from his worldwide audience.
Join Matt Abrahams engaging with his international audience and answering questions that touch upon some of today's most pressing communication challenges. Matt offers advice on everything from the nuances of crafting clear, impactful questions and navigating emotional dynamics in group settings to maintaining control during presentations and delivering difficult news.
Additionally, listeners are treated to innovative strategies for creating memorable introductions and managing disruptive behaviors in group discussions. This episode, taken from a Think Fast Talk Smart live event, offers practical tips and strategies; its a value add for anyone looking to enhance their communication skills in personal and professional contexts.
Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business.
Episode Links:
Connect:
Email Questions & Feedback >>> thinkfast@stanford.edu
Episode Transcripts >>> Think Fast Talk Smart Website
Newsletter Signup + English Language Learning >>> FasterSmarter.io
Think Fast Talk Smart >>> LinkedIn Page, Instagram, YouTube
Matt Abrahams >>> LinkedIn
Stanford GSB >>> LinkedIn & Twitter
Chapters:
(00:00:00) Introduction and Overview of Part Two
(00:01:11) Formulating Relevant Questions
Crafting relevant questions in high-pressure situations. Matt outlines a three-step process for developing concise questions that address the key issues, and provide the person answering with a hook.
(00:03:14) Managing Emotional Discussions
How to handle a group discussion that gets emotional reactions by acknowledging emotions and using paraphrasing to refocus the conversation.
(00:05:32) Navigating An Audience Hijacking Your Presentation
Set clear boundaries and expectations at the beginning of the presentation, along with effective paraphrasing.
(00:08:25) Communication Structures for Delivering Difficult Messages
How to employ the "What, So What, Now What" or the “Comparison, Contrast, Conclusion” structures when giving difficult news, or feedback.
(00:10:25) Effective Cross-Cultural Communication
When communicating effectively in a multinational comp
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Death, Sex & Money
Anna Sale explores the big questions and hard choices that are often left out of polite conversation.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.