In Part 1 (ep 1009), you heard Dr Mia's journey as a mature student to veterinary medicine, her transition from mixed to small animal practice, and how VetsOne supported her herbal medicine side hustle. You also heard why she left—and what drew her back 18 months later.
In Part 2, Dr Mia walks through the practical day-to-day realities of working at VetsOne.
In this episode, you'll hear about:
- After-hours arrangements: How joining the Hawke's Bay after-hours clinic changed everything (latest finish: 6pm once a week, no on-call)
- Weekend roster: One in four, 9am-1pm Saturday and Sunday
- Twice-daily team huddles: How 10-minute check-ins at 8:30am and 2:45pm help coordinate across vets, nurses, and customer care—especially important in a multi-storey building where you can't just yell down the hallway anymore
- What makes their nursing team exceptional: "My favourite veterinary tool is a nurse because I can't do my job without them"
- The difference between hard days and bad days: "Every day, even a bad day, it's a good day coming here because you come to friends"
- How Lincoln Institute training transformed team communication: Learning to ask "Do you have capacity for me to vent right now?" and understanding how people work under stress
- Why she came back after leaving: "100% the people. I would get upset if I think about leaving the people that I work with"
What's worth listening out for from Dr Mia:
"It's a feeling of being completely accepted for yourself and being safe here—physically safe, which is a big deal in our job, but emotionally safe and supported in a workplace. It's a pretty tricky place to want to leave when you feel happy here."
And on the directors: "They've got the most beautiful hearts. They're the kindest, most selfless people. Their focus is people and having a good business."
The Lincoln Institute impact: Understanding that 50% (or more) of veterinary work is dealing with people—clients, colleagues, personalities under stress. Learning communication skills that take away stress rather than add to it.
If you're a small animal veterinarian wondering what genuine team support and emotional safety looks like in practice, this conversation shows you.
Position details: vetclinicjobs.com/vetsone
Links:
- Position details: https://vetclinicjobs.com/vetsone
- VetClinicJobs: https://vetclinicjobs.com
- Veterinary Voices: https://veterinaryvoices.com
- Contact Julie: julie@vetclinicjobs.com
Struggling to get results from your job advertisements?
If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
The VetClinicJobs job board is the place to post your next job vacancy - to find out more get in touch with Lizzie at VetClinicJobs
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