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November 19, 2024 62 mins

In this compelling episode, Shauna is joined by Jaymi Chernoff, Executive Director of Quality and Patient Safety at Interior Health, who joined Kelowna General Hospital as Executive Director on the very day the world shut down due to COVID-19. With a unique perspective on the unprecedented challenges that unfolded, Jaymi pulls back the curtain on what health care teams faced—and overcame—behind the scenes. She speaks candidly about the resilience and human connection that fueled health care workers through the darkest days of the pandemic, as well as the often-overlooked innovation that emerged from crisis. 

 

Jaymi also shares her belief that the pandemic stifled idea generation, creating a lasting need for spaces that encourage bold, innovative thinking. In a time when health care is at a crossroads, she explains why it’s crucial to reset the approach and allow professionals the freedom to think differently, reinvent processes, and forge a new path forward. 

 

Join us for an inspiring discussion on resilience, reinvention, and how a post-pandemic health care system can emerge stronger than ever. 

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