Episode 83 - Are Crisis Hotlines Effective?

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On today's episode of Yours Mentally we talk about crisis hotlines, their effectiveness, how they work and their overall importance and impact. This episode is in conversation with Nithya Rao who is a Rehabilitation Psychologist.

TW: Mention of Suicide 

We begin the episode by asking Nithya if she can you name some organisations that offer a crisis hotline service in India?
We then ask, it is a proven fact that suicide is a well thought out decision which individuals take over a period of time. In that kind of a situation, how can calls be effective in saving a person?
We also talk about what kind of problems do people call crisis hotlines with? We then ask Nithya on an average, how many spam calls do her organisation's crisis hotline receive?
We also ask how do crisis hotlines ensure the anonymity of the caller?
We then ask what is the difference between a crisis hotline and a warmline?
We ask her what kind of issues do people call up warm lines with and how many calls does Nithya's organisation receive in a day on an average?
We also ask her how do the qualifications of people who work at warmlines differ from those who work at hotlines?
We then talk about whether crisis hotlines intervene in any way in case the problem is too grave?
Lastly, we ask Nithya how effective are crisis hotlines according to her?

Feel free to reach out to Nithya on Instagram :
@nithyaj_rao
Nithya's Organisation:
@heartitout
The Crisis Hotline number for Nithya's Organisation:
[phone]

Podcast managed by - Taksh Jain
Instagram - @taksh_j
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