September 5, 2022 • 26 mins
Caller Clay has a problem: when she hears bad news, she can’t help but smile. What’s causing Clay’s chagrined grin, and can she learn to tame it? Social psychologist Oriana Aragon tells us why Clay’s face might not mesh with her feelings, and professional smile-stifler Jacques Bailly spells out how he keeps a straight face.
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