This week, we speak with Veronica Swiatek, founder and owner of Massage Studio. Veronica owns Massage Studio, with one location in downtown St. Petersburg and another location in South Tampa. She also owns retail stores in the Tampa International Airport and commercial real estate properties in the region.
Together, we talk about Veronica’s career in restaurants and hospitality and how she took those customer service and work ethic lessons to launch her own businesses. We also discuss the importance of being a transparent leader and clear communicator with both employees and customers
3 Takeaways:
- (01:44) Get involved in the community and take advantage of you contacts
- (04:50) Just ask, what is the worst that can happen?
- (09:30) It is important for employees to understand the “why” behind decisions
Timestamps:
(00:00) Introducing Veronica Swiatek, serial entrepreneur
(02:44) How did you start becoming a business owner?
(06:20) Leadership lessons from learned experience
(08:40) What do you look for when hiring employees?
(11:45) Setbacks that you overcame and asking for help
(13:35) Who are some mentors and what you learned from them?
(15:50) What does the day-to-day look like for you?
(17:20) What can we expect from you in 2024?
(19:34) Rapid Fire Questions
Join us every week as we interview business leaders to learn what makes them great, what they look for in growing leaders, and much more.
Visit businessobserverfl.com for more.
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