In this episode of TechBytes, host Rob Grimes interviews David Roberts, the CIO of Cicis Pizza. They discuss the unique technology challenges of running a pizza buffet business, including managing inventory, labor, and the customer experience. David shares how Cicis is focused on building a strong data and loyalty platform to better serve their guests. He also touches on using AI for things like spam call prevention and fraud detection. Overall, the conversation highlights the complexities of technology in the restaurant industry and Cicis’ efforts to be a leader in this space.
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