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December 10, 2024 130 mins
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Speaker 1 (00:05):
Ripped off. You don't have.

Speaker 2 (00:12):
Come running just as fast as we can. Shooter's gonna
help coming.

Speaker 3 (00:19):
Man Dix is the Troubleshooter Show. No sil Martino, you
wan to show up.

Speaker 1 (00:25):
It's kind. How's everybody doing today on the snow weed
morning here in Denver. We are here to help you,
to solve your problems, answer questions, take complaints. You know
the drill you've been ripped off, you've been taken advantage of.
Maybe you want to just expose some some some words
I wish I could use on radio, but I can't,
So I'll stick the scumbag who maybe took money and ran.

(00:48):
Maybe you need a little help going after him. We
use the power of the media, that's right, the power
of the media to go after those that have wronged you.
The phone number is easy. I'll always let you know
when the line's open. Three oh three seven one three
eight two five five three oh three Martino, and then
don't forget help at troubleshooter dot com. John Fuller, Attorney

(01:10):
at law, joins me in studio today. John, How are
you doing, man, good great man, good morning. We got
Deputy Scott over here, guys, I got to start with this,
and I promise I'm going to jump to the phones.
This uh, this murderer, this guy in New York who
killed the CEO of the health insurance company United Healthcare.

(01:31):
I'm starting to see a lot of people sympathize with them.
Here's what I know about it, and I don't know
what's true what's not true. But what I've read is this,
when he was fifteen or sixteen, he actually worked at
an old folks home and he probably saw liat a
lot of denial of coverages. I'm just total assumption on
my part. I don't know what's in this guy said,

(01:53):
but what I'm thinking of is the different things he
left in that manifesto he hand wrote, almost like Ted Kazink.
It's kind of a strange deal. But anyhow, this guy
worked in the old folks home. He apparently had back
problems that the surgery didn't go well. I don't know
if they didn't allow him to get additional surgeries or

(02:15):
additional treatments, it might have helped them. But I can't
believe the amount of sympathizers that are online talking about
this guy. I mean, it's kind of crazy. Now, look,
I hate if you listen to this show. I bitch
about health insurance companies all the time ever since Obamacare
got involved, and basically they choose the doctor, they mandate

(02:37):
what kind of coverage you have. Now it's changed a
little and if you didn't want coverage, it actually tax you.
I mean, it was kind of crazy when it first
came out. But Obamacare, honestly, I think ruined it. It
was good for some people. I guess if you didn't
work and were able to work but still wanted coverage,
you could get it. So there's different arguments to be made.

(02:58):
But for me, and it was the worst thing that
ever happened. Our insurance premiums are through the sky right now.
Till this day, there's only three people. My son's got
his own coverage now, but my daughter, who's in law school,
is still on ours. You want to know how much
we spend, Scott, you're looking at me. Let go ahead
and tell me. Premiums. Premiums for the three of us.

(03:20):
And this is Kaiser and it's an HSA plan. It's
about as cheap as you can get eight thousand a year,
oh god, no, thirteen hundred a month. So that's what
fifteen sixteen thousand. Then on top of that were six
grand or seventy five hundred out of pocket before they
pay for anything. So for twenty two thousand a year,
we each get a free physical. Yeah, a free physical

(03:42):
each year. Can you believe it? That's how bad Obamacare is.
Pre Obamacare, I had a good Year store. We had
forty nine employees and we covered everybody there. We covered
the employee and I think half espoused whatever the deal was.
And back then the average employee, including myself, I was
an employee of my own company. I mean, we were
paying maybe four or five hundred bucks a month for

(04:05):
the premium and then we actually add coverage. In other words,
you'd show up, you have a twenty eighty cope. If
it's a you know, a four thousand dollars deal, you'd
be eight hundred, one thousand out of pocket. I mean,
it's crazy, but I hate insurance companies. But it's kind
of nuts thinking that people are kind of sticking up

(04:26):
for this guy. He's like, I mean, do you think
John Fuller, gee, see this is crazy. I'm going to
use the term robinhood, but I don't really mean it
as you know, steal from the rich, give to the poor.
But I mean, what do you make of this? What
do you make of people online talking about someone had
to do this? I mean, you must get the frustration

(04:47):
people have with healthcare, but this is insane to go
murder somebody over it.

Speaker 4 (04:53):
Yeah, it's crazy. I mean it's but it's nothing really new.
I mean the outrage you know that's kind of missing
here is a little bit surprising, but it kind of isn't.
I mean, think about for years and years in the
auto you know arena, we've had all State out there
advertising like you know, the loneliest chair in the courthouse,
and you know, they're trying to personalize the fact that

(05:17):
any claim is a claim against everybody.

Speaker 1 (05:19):
Yeah, and they deem it.

Speaker 4 (05:21):
Villa plaintiff and villainize the plaintiffs to the point that
you know that there's this stigma that attaches to making
a claim, even if it's a claim on a policy
that you bought and paid for.

Speaker 1 (05:32):
Don't they and I don't mean just automotive, but even healthcare,
don't they almost make it seem well, especially automotive, they
actually have commercials and they actually try to brainwash people
into believing that like, oh, if you make a claim
You're just an ambulance chaser, right, that's the dumbest thing
you can do. You're gonna make it bad on everybody else.

Speaker 4 (05:52):
Yeah, that's absolutely what they do, and that's the message,
and I fight it every single day. I have people
that legitimately have damages and are the victims of other
people's negligence and even other people's lack of having any
insurance that that when it comes time to finally make
a claim against their own uninsured motorists, they are hazarded.

(06:13):
They say, oh, I don't you know, and that from
the brain, I don't want to get canceled, you know,
I don't want to get canceled by my own insurance company.
And the reality is they're right. I mean, there there
is a penalty that goes along with making claims. In general,
there's a state law that says they can't cancel you
for making a UM claim. But but the theory is correct,

(06:35):
the more claims you have, the worse you are as
a potential insurance customer.

Speaker 1 (06:39):
Well, of course you are same with homeowners, same with
same with health care insurance, same way. You know, it's
just kind of crazy. But any comments on that, I
I kind of look forward. I'd actually like to hear
from somebody that's a little outrageous on it to pick
their brain. I mean, if you got denied, say your
wife got denied and she ends up dying, and I

(07:00):
don't know if whatever she was denied for would have
saved her life or not for sure, but I mean
in your own mind you probably think that way. You're like, oh,
if they would have only approved that certain treatment for
cancer out in New York or whatever it is, that
could have very possibly helped her extended her life, but
they deny it. I mean, I understand where people are

(07:20):
coming from, but my God, to do what he did
in cold blood like that. You guys seen that video, right,
he was calm, cool, collective. I mean, this guy, at
first I thought maybe he was an assassin or something,
and then writing on the bullets, it's crazy. Hey Matthew,
what's going on with this concrete job? Hey, good money,

(07:41):
Good morning, sir.

Speaker 5 (07:43):
So I just wanted to kind of complain about this
guy blast them outs into the world.

Speaker 1 (07:48):
Is this I'm looking at this business card? Professional Professional
landscaping and concrete service. Call mister may anytime. Is this
a guy we're talking about.

Speaker 5 (08:00):
That is him. He goes by Kevin.

Speaker 1 (08:02):
Well, according to this card, he's going to make it
easy for you. So did he make it easy for you?

Speaker 5 (08:09):
He did at the very beginning, because he sounded very
confident in his work. But throughout the process he needed
a living hell. And at this point in time, it's
still a living.

Speaker 1 (08:21):
Well what's it look like now? I see the business card,
but I'll be damn man, I don't see any pictures
of the job. What was it a driveway? What was it?

Speaker 6 (08:29):
It was a back patio.

Speaker 1 (08:31):
So they poured the patio and then what was the
first problem you had?

Speaker 5 (08:36):
So throughout his process he demoed it out and then
he put the rebart down, and then he had the
rebar too close to the forums. So I'd taken pictures
sent it to him that they had too close. Rebart's
too small.

Speaker 1 (08:48):
You need to fix it.

Speaker 5 (08:49):
He said, okay, Will, And then he did that, and
then he didn't compact anything. And I didn't need to
compact it, and he said, okay, I will. I didn't
upload any photos. But he had poured another slab on
the side of the house.

Speaker 1 (09:03):
Well, what where does it sit right now? I mean,
is does it look bad? Or you're just saying it's
too thin, not enough rebar what what is your issue
with it?

Speaker 5 (09:12):
My issue is where he poured it, where he didn't
compact it in the front area, it's sagging down from
the house now okay, And there's another part, well what
it's sagged?

Speaker 1 (09:23):
Hold on? Are you saying it sloped away from the
house like it should be?

Speaker 5 (09:28):
No, No, I'm saying like I cocked it when he
got done. You know, I waited for the cure and
then I coughed it, so it sealed it up on
the house.

Speaker 1 (09:35):
Yeah.

Speaker 5 (09:36):
And then you can see where it's flunging down, pulling
the cocking up the wall.

Speaker 1 (09:40):
Yeah, so it's settling a little. I mean, how bad
is this? So what is the fix? Are you saying
the only way to fix it is to what jack
camer it out.

Speaker 6 (09:49):
Jack camer it out, or to level it up.

Speaker 5 (09:51):
And then there's another.

Speaker 1 (09:52):
Part, hold on, hold on, That's what I'm trying to
figure out from you, Like, for example, would mud jacking
work at this point?

Speaker 5 (10:00):
I don't think it would, okay in the situation. And
then there's a part where he had the gates. He
had put a really big level at the gates, so
the gates can close, and then when I put the
gate back on, it wouldn't shut or anything. And I
had before he poured the concrete.

Speaker 1 (10:17):
Now the gate doesn't shut because it shifted right.

Speaker 5 (10:21):
Well, that's the other part is the other side of
the gates is the concrete was too high. Got it
before he poured the concrete. I opened the gate and
it was getting at rebar, so therefore it would have
been too high. No matter what.

Speaker 1 (10:34):
I got to see some pictures of this, Matthew, When
can you send something?

Speaker 5 (10:39):
I could do that very soon, all right?

Speaker 1 (10:42):
Makes hold on, man, I'm going to put you on hold.
Here's what we're going to do. I want to get
some pictures of that. I'm going to have one of
our experts from pro Form Concrete on the air. After
I send these pictures to them, we'll discuss it with them.
And what area of town are you in?

Speaker 5 (10:57):
Green Valley Range?

Speaker 1 (10:58):
That's not too bad he did? Maybe we send him
over there. What is this guy my saying at this point?
Or what did you say his name was? Or what
is he like going by Kevin? Okay? And what does
he say right now it's fine?

Speaker 6 (11:12):
Or what I said?

Speaker 5 (11:15):
Come out he find my text or calls.

Speaker 1 (11:18):
He just won't. Okay, hold on a second, So Kelly,
couple things. One, Let's see if we can't get Kevin on,
Let's give him the opportunity to come on. This guy
just talked about him, and let's see if we can
figure out what he has to say about it. But
I need those pictures so we can send him to
our expert and go from there. All right, listen, we've
already got a stacked house. By the way, Deputy Dmitri

(11:41):
just walked in, so we're here to kick ass for
you today. Nicole Liz Mob, how do you pronounce that Kelly?
For the life of me, how do you pronounce m
a e ve mave mob? I don't know. We'll figure
it out after this.

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Speaker 1 (12:37):
All right, three oh three seven one three eight two
five five one line open, Kelly, did we try to
get through to mister my over it to concrete Place?
Any luck there? I guess she's on the phone. H Kelly, Kelly,
you are allowed to speak on air, you know, so,

(12:57):
I would like to know when you get a few
minutes whether or not we tried to reach out three
oh three seven one three eight two five five. Regardless,
we are going to help that guy out. We're going
to get pictures of the bad job. We're going to
send him to one of our experts at referral lists
dot com. And then after that, uh, we might even
send out one of our experts to check it out

(13:18):
if it's that bad. Now, let's go to Nicole. Nicole,
what is going on with you and Walmart?

Speaker 9 (13:25):
Well it's not me my friend, okay, wink.

Speaker 1 (13:30):
Wink, my friend, a real friend, No, just a girlfriend,
got it.

Speaker 9 (13:35):
She's the olderly lady and she was shopping at Walmart
and she wasn't feeling right. There was too many people,
so she went to another section at the store and
some lady came up to her and asked her if
she would help her with her groceries. And she said, well,
what do you mean, like take them to your car?
Or she goes, no, help me pay for them? Oh,
she goes, well, that depends what is it? And it

(13:56):
was three candle formula, so she said she would she
would pay for those. And she wanted to go to
a register by where she was parked, but the lady
kept insisting that they go to a certain register.

Speaker 1 (14:08):
This is crazy, so hold on, she walks up, just
walks up out of the blue. What did she have
besides the three things of formula? Anything?

Speaker 10 (14:20):
No, that's all she showed her.

Speaker 1 (14:22):
And she said, hey, can you help me out and
buy this? And then she wanted to pick out the register.
My brain is just going, where is this going? So
keep going?

Speaker 11 (14:32):
So I couldn't.

Speaker 9 (14:34):
It was hard for me to understand too, that why
would you let go to the register you want not
the one she wants. But she went to the register
she wanted to, and she told the register that she
wanted to do two separate transactions, and they told her
that they couldn't do that. She had to do it
all on one, which, well, first of.

Speaker 1 (14:50):
All, Walmart, I have a hard time believing that they
don't care if you want to people go in there
and pay for stuff on say their company card for
business stuff, and then pay another way. So I don't
even understand that. Is it a self checkout or is
it a person?

Speaker 12 (15:07):
There was a person?

Speaker 1 (15:09):
Okay, well that doesn't make sense. So what happened?

Speaker 9 (15:12):
So she ended up the bill ended up being eight
hundred and eighty Oh okay.

Speaker 1 (15:16):
Wait, how the hell does that happen? What they get
a gift card? A Walmart gift card? What happened?

Speaker 9 (15:23):
Well, when I went back to Walmart and I talked
to them about this I had, she couldn't even get the.

Speaker 13 (15:28):
Receipts from them.

Speaker 9 (15:29):
She kept trying to get the receipt and the cash
registry guy said, well, I put it in the bag,
and she goes and before I.

Speaker 11 (15:35):
Knew it, the girl was grabbing my back.

Speaker 1 (15:37):
Are you car hold on? Nicole? Are you are you
assuming that the Walmart employee was in cahoots?

Speaker 9 (15:46):
I think so? I mean, why did they have to
go to one.

Speaker 12 (15:49):
Register and I don't know transaction?

Speaker 1 (15:52):
So what what happened? After that eight hundred dollars was
for what? Why was it eight hundred dollars?

Speaker 9 (15:59):
Well, my friend had her groceries too, so that's why
she had wanted two separate transactions, because she wanted her
separate from the other girls.

Speaker 1 (16:06):
No, that's a lot of groceries. Hold on a second.
I mean you said all she had was the three
things of formula, right? Is that not right?

Speaker 6 (16:16):
Right?

Speaker 1 (16:17):
That's all she had. This other woman, that's all she had. Yeah,
and then the woman you're talking about had what a
cart full of groceries?

Speaker 14 (16:25):
Yeah?

Speaker 1 (16:26):
Okay, So once again, why is it eight hundred dollars?

Speaker 9 (16:31):
That's what she was trying to say. And the guy
told her, well, the imple mil was fifty dollars a can,
and then the Clareton and she goes, what I didn't
get Clareton and the girl, I guess Walmart came back
and said they watched the video. Well first they said,
when I went to them, and they said, this is
a known organized crime that's happening in Weld County with

(16:52):
Romanians and they're taking advantage of the older people that
they're coming.

Speaker 1 (16:59):
I'm going to say something right off the bat, I
don't think Walmart is in cohoots for one reason. I
assume the receipt is at some point on her charge
card it says Walmart eight hundred bucks. Right, No, she.

Speaker 9 (17:13):
Paid cash and card?

Speaker 1 (17:15):
Oh my god? How much was?

Speaker 15 (17:17):
How much cash?

Speaker 1 (17:18):
Did she pay? Three hundred? See, now the whole story's
falling apart. What why would she pay three hundred in
cash for three cans of baby food?

Speaker 9 (17:28):
Well it was for everything. He wouldn't ring the transactions
up separately.

Speaker 1 (17:32):
That doesn't go ahead, John, I mean, my brain's so loading.
So what's the issue here?

Speaker 9 (17:37):
I mean, so Walmart knows about this that's happening, and
they're not warning.

Speaker 4 (17:43):
So as your friend upset that the infaml was so
overpriced and that she snuck a thing of Clarendon in there.

Speaker 1 (17:48):
I mean, how much? How much worth of Clarendon? Are
we talking? Right?

Speaker 11 (17:53):
Well?

Speaker 9 (17:53):
There was more than just Clareton, So I guess they
said the Walmart employees did that every time.

Speaker 8 (17:58):
Wait.

Speaker 1 (17:59):
Wait, and I'm trying to argue with you, Nicole, but
I keep going back to this. I've asked you three times. Now.
All the woman had was the three things of formula?
You said, yes, Where did she like sneak to Clarendon
into her cart. I mean, where did the Clarendon even
come from?

Speaker 9 (18:16):
The Walmart employee said that as they watched the video,
every time my friend turned her back, she was grabbing
stuff off the shelves and throwing it on the register.

Speaker 1 (18:24):
Oh my god.

Speaker 4 (18:25):
So at the end of the day, your friend got
a receipt and it showed that there was extra items
that she didn't buy. How much were those extra items?

Speaker 1 (18:33):
Yeah? How much did she get ripped for? Five? Six hundred?
What is it?

Speaker 9 (18:36):
Five hundred and eighty dollars?

Speaker 5 (18:38):
Is what Walmart said?

Speaker 1 (18:39):
Oh my god. And they and they didn't do anything,
I assume.

Speaker 9 (18:43):
Yeah, that's that's where my issue lies, is well, and
I don't.

Speaker 1 (18:46):
Know if that's an issue with Walmart. I mean, it
really sucks. And I agree with you. The fact they
knew it and that this is going on, you'd think
they'd be on the lookout for it. I mean, John,
as a as an attorney, I want you to put
your attorney hat on real quick. Do you see any liability?
And you got to take her for the word right now.

(19:07):
They knew this was kind of a thing going on
in the store. According to what she said. Do they
have any liability here?

Speaker 4 (19:16):
Kinda I'm trying to think it through. I mean, to
Monday Morning quarterback this and say, oh, we know that
there's a bunch of Romanians running around hiding and you know,
sneaking stuff onto the checkout counter, and they see it
on video. But they only saw it after the fact.
It's not like they were sitting up in the glass
tower looking down going wow, she just stuck another one,

(19:38):
put another one on there, you know. So I don't
see any real culpability in the transaction itself.

Speaker 9 (19:44):
Except for she asked for two separate transactions.

Speaker 1 (19:47):
I know that part still seems way out there. That
seems so weird to me.

Speaker 4 (19:55):
That's weird because I mean, why would Walmart say no
to that?

Speaker 1 (20:00):
That's my whole point unless you had.

Speaker 4 (20:02):
A cashier that was in on something which you know
is not outside the realm of possibilities.

Speaker 1 (20:07):
No, But if you listen to the whole plot.

Speaker 4 (20:10):
Folded, yeah, I just don't think that's the case Walmart.

Speaker 1 (20:14):
Was it again? Nicole on forty seven, Hey, Scott, do
me a favor or Dmitri? Which one do you two
want to make a phone call over there?

Speaker 15 (20:23):
And Nicole is your friend some sort of an at
risk adult? Does she Is she very elderly or real
or does she have a.

Speaker 9 (20:31):
I think that I think, I mean, I don't know,
and over medical, but I think she's has maybe she's
starting to get dementia.

Speaker 1 (20:38):
Yeah, but how old is she?

Speaker 9 (20:40):
She's almost seventy Okay, Yeah.

Speaker 1 (20:43):
She's a person at risk right.

Speaker 15 (20:45):
Yeah, that's the definition of an at risk adult. But Nicole,
you know, a gypsy ripped her off, possibly in cahoots.

Speaker 1 (20:53):
Yeah, with a Walmart employee.

Speaker 4 (20:54):
Wanted to say that word, but yeah, I mean, that's
exactly what's going on.

Speaker 1 (20:58):
That's exactly what's going on. I would like you to
make a call over there. Here's what I would like
you to do. And this has worked. We've done this
on the show before with Walmart. Try to get to
the store manager. Okay, if you can't get to the
store manager, you want the market manager. Don't forget that
word market manager. The market manager will return your call.

(21:20):
Make sure they know who you are, where you're coming from.
And we're talking five hundred bucks from a company. You're
ready for this that I believe takes in one point
six billion dollars every single day. I'm not saying they
owe this woman anything, but for five hundred dollars and
possibly a person at risk and just the the good

(21:41):
things I always say about Walmart. Honestly, people know that,
so honest to goodness. See if you can get through
to someone there, maybe a gift card, maybe just to
help her out.

Speaker 15 (21:52):
Yeah, I'll give them a call immediately, Nicoll. Was there
a police report filed in this matter?

Speaker 1 (21:56):
Oh? Good point, Yes it was.

Speaker 9 (21:58):
And the cop he didn't want to talk to men.

Speaker 12 (22:02):
He just wanted to.

Speaker 10 (22:03):
Talk to my friend.

Speaker 9 (22:04):
But because that's what I asked Omer, I said, can
you guys help her with anything?

Speaker 1 (22:08):
Because Greally, the cops aren't going to do anything. I mean,
most likely they're going to do zero.

Speaker 15 (22:13):
So is that what happened? They did nothing?

Speaker 5 (22:16):
Well?

Speaker 9 (22:17):
No, Walmart said they couldn't do anything, and I said,
well then that's fine. Can I get some type of
some report number from you guys so I can email?

Speaker 1 (22:25):
Did you get the report number or not?

Speaker 3 (22:29):
No?

Speaker 1 (22:29):
I don't, Okay, hold on, hold on, dmitre, grab her
info offline. Let's go make a call and see what
we can figure out.

Speaker 15 (22:36):
I'll start calling as soon as Kelly sends Menicole's phone number.

Speaker 1 (22:39):
All right, hey, Kelly, can you hear me now? Did
we try to reach out to that cement concrete guys?

Speaker 16 (22:45):
Did I spoke with him with Kevin?

Speaker 1 (22:49):
And what did Kevin have to say.

Speaker 8 (22:50):
In the middle of job.

Speaker 16 (22:51):
He's very aware of the situation, and we're going to
try to reset him up for Friday because he's busy
all week, but he has Fridays.

Speaker 1 (23:00):
Busy all week, so he can't talk to us talk
about it. Can you imagine? Okay, let's say you go
out on a first date. You know, he's a professional,
he's a mister, he's a mystery. He's got two phone
numbers and a mister in front and a mister on
his postcard that he sends out come on. Imagine going
on a first day. If you go out on a

(23:21):
damn first date and you call up for the second
and they're not they're busy every single day until Friday,
that's the blowoff. This guy's blowing us off, in my opinion,
And I'm going to try to call him, turn the
break and try to coerce him to coming on the air.

Speaker 8 (23:43):
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now three all three seven seven to one.

Speaker 1 (24:03):
Help.

Speaker 7 (24:04):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two.

Speaker 1 (24:16):
All right, three oh three seven one three eight two
five five. I called up Kevin or mister My. I mean,
this guy's going by too many names at this point.
He's got multiple phone numbers on his advertisement. This whole
thing spells trouble.

Speaker 9 (24:30):
Uh.

Speaker 1 (24:30):
He said he'd come on Friday. He would come on Friday.
I tried to bet everybody in his studio. Yeah, he's
so busy now it's crazy. So he can't talk in night.
He can't talk till Friday. I don't like it. I'm
also a very large language barrier. You know, it wasn't
that well. It's his name is definitely not Kevin. I

(24:52):
think it's mister My for sure, but I don't know
I'm going either way on this one. What do you
guys think, Kelly, let me ask you should I ask
our callers to maybe call him up and ask if
he's gonna fix it? Because I attempted to ask him that.
I said, just say what you're gonna do? He didn't
want to say anything.

Speaker 8 (25:10):
Well, let's see if.

Speaker 16 (25:11):
He and Matthew can come back on Friday and reschedule
and I can try to get them back on the show.
And then if that doesn't work, then absolutely we can
go to any other.

Speaker 1 (25:20):
Okay, we'll light him up. I just I hate this
because I know, I know. In fact, I'm going to
put a poll up on the next break for our
YouTubers to see if they think this guy's coming on Friday.
I'll take some bets. I know one guy. I think
his name is Dave h on YouTube. By the way,
if you watch on YouTube, you can see us during

(25:41):
the show. Not only that, you can hear us during
the breaks talk when the commercials. We try to somewhat
mute the commercials and you can listen. But I'm going
to put a poll up. I'm curious what people think.
I say, the guy's not coming on. John Fuller is
a guy coming on or not? What do you think
he's honest and experience? All right, who are we going

(26:01):
to now, may Eve? I'm going to guess how to
pronounce that? How do you pronounce your name?

Speaker 4 (26:07):
My Eve?

Speaker 1 (26:08):
It was pretty close, may Eave?

Speaker 10 (26:10):
Yes, thank you? Yes, Hello, I'm glad. I'm glad you
responded to my email. What I want to tell you
about not to go into a deep drama. I'm very
unhappy with the garage or opener company that I just
dealt with, and I wanted you to tell me who
is the best garage or opener company? And I live
in Boulder, so it could be Boulder, Denver that are reliable.

Speaker 1 (26:34):
And what do you need done? Do you need a
new door or an opener? What do you need done?

Speaker 10 (26:39):
Opener? When it freezes cold, it doesn't open and I
have to go to work and I can't get my
client out of out of it.

Speaker 8 (26:46):
Well, I don't know.

Speaker 1 (26:47):
So what happened with the company that came out?

Speaker 10 (26:50):
Okay, I got I contacted them between and a half
years ago because I was having the same problem. I'm
an older garage er opener and they installed it a
new one and put a liftmaster in there, which is
supposed to last ten fifteen years, and he's I said, well,
this one ever freeze when it was cold, and he
said no, because it's Wi Fi connected. And I was

(27:11):
very gullible and thought, whatever, Yeah, a big deal.

Speaker 1 (27:14):
I mean, who cares if it's Wi Fi? The only
if it freezes, it freezes. I mean, so it doesn't
have enough to work to break through some kind of
icing that happened somewhere.

Speaker 4 (27:22):
Yeah, it's your door freezing up or what odds.

Speaker 10 (27:27):
It's the little opener on the outside that you punch
in a clothes Oh.

Speaker 1 (27:31):
The buttons are working. Yes, Okay, let me ask.

Speaker 10 (27:34):
You everybody else. I have a condo beautiful Mountain View
here and Boulder.

Speaker 1 (27:40):
So you can reprise. Okay, hold on, hold on, hold on,
you can replace just that part. You know that, right.

Speaker 10 (27:48):
I wanted them to, you know, take care of it.

Speaker 1 (27:52):
So what did they say when they came out?

Speaker 10 (27:54):
Okay, they came out and he looked around. This person.

Speaker 11 (27:57):
I did not feel like he had knowledge.

Speaker 10 (27:59):
She he looked around. They didn't charge me anything because
I was already their customer. He looked around and he said, well,
I think the problem is just because you have an
LED light up there, and I said, what does that
have to do.

Speaker 1 (28:12):
With it getting it doesn't have any heat? No, that's true. Listen, listen,
please please please listen. I want to help you out.
That could be very valid. I don't know how close
that bulb is, but I'm going to tell you something.
Where I live now, and they put up the LED
traffic signs when it gets really cold and blowing snow,

(28:32):
you can't see anything. You can't see the green, the red,
the yellow because there's no heat forming. But you can
buy a better punch key on Amazon for next to nothing,
or better yet, a little key chain, a key fob
that'll open that door.

Speaker 15 (28:52):
Cool.

Speaker 10 (28:52):
Can you recommend a good gruge or coming into would
helped me have something that won't freeze up and I
can get into my garage so I can go to work.

Speaker 1 (29:00):
I would like. I mean, I don't think you need
a garage door company. Is what's driving me nuts about this?
I just wish I.

Speaker 4 (29:05):
Knew what you mean by freezing up.

Speaker 1 (29:07):
Like she's saying, the pad itself, the keypad doesn't work.

Speaker 4 (29:14):
I do you do you have an opener in your car?

Speaker 10 (29:19):
No? I don't, But when I do, do that when
I hit the keep pad, it blinks and nothing happens.
When it's too cold and I can't get into the
car and I can't go to work, and I'm a
nervous That's not a good thing.

Speaker 1 (29:32):
No, that's not good at all personally.

Speaker 10 (29:34):
The light I was talking about the led she walked
into the garage. The lipt masters up on the ceiling
in the garage, and it's a light upstairs. It's not
even close to the outside.

Speaker 4 (29:45):
Un Okay, Well that that has nothing to do with
your garage, and it out wasn't. So I'm just curious
why you have just a key punch thing on the
outside of your garage and you don't have a remote
in your car, you don't have something on the wall
in the house. I mean, why not?

Speaker 10 (30:01):
Honestly, the reason is because I lost that a long
time ago.

Speaker 4 (30:04):
Okay, that's super easy to replace.

Speaker 1 (30:07):
So I'm gonna give you a number to somebody that
we like. It's one clear Choice doors dot Com. Okay,
oh yes, please. Those guys go from Boulder all the
way to the Springs, maybe even Pueblo. Three oh three,
five six, five sixty four oh nine. Now if that
door opener, I'll give it to you again in a second.

(30:27):
But I really want you to listen to this. If
that garage door opener is only three years old, like
you said, and it's a liftmaster, there's going to be
a single button on it. You might need a ladder
or step stool to reach it. But if you listen
to me, you go onto Amazon. You can buy a
keychain fob I'm staring at for ten dollars. All you
have to do is hit the button on the garage

(30:49):
the smart learn and then click the button on the
fob and you train it. And the thing is so
small it goes on your keychain. And you could do
that and that's going to lost you ten dollars. Then
you have that, So that might be what you want
to do, but you know it's up to you. If
you want to call a garage door company, you can

(31:09):
do that as well.

Speaker 10 (31:12):
Oh kay, I'll have a friend of mine help out
with that because I appreciate it.

Speaker 1 (31:18):
I just yeah, that's that's going to be the best way,
the cheapest way. And then you have a remote again.
I mean, then you have a remote again. You can
also on Amazon buy the keypad. The Keypad's twenty two
dollars for a new one, a brand new one that'll
connect up to what you have. It's only two screws
and it takes batteries and you know it might Yeah,

(31:38):
so there's different options there. But if you know someone
that can help you out, the programming, if it's only
three years old, is very easy.

Speaker 10 (31:47):
Okay, okay, all right, okay, thank you so much.

Speaker 1 (31:50):
You're welcome.

Speaker 10 (31:51):
That was so helpful. I've good day, bye bye.

Speaker 1 (31:53):
Thank you. What do you think she's going to do?
John Scott, I'm.

Speaker 4 (31:56):
Just cring to call the call the garage company. Yeah,
you know, and pay a couple hundred dollars for a
ten dollars item.

Speaker 15 (32:04):
Yeah.

Speaker 1 (32:04):
Well that's what people do. That's that's what makes a
world go run. That's what people do. One line open
three zero three seven one three eight two five five.
I cut you off, Skot, what reason? What do you
think she's gonna do? Yeah, no, go on, we're on here.

Speaker 14 (32:17):
Go ho.

Speaker 15 (32:18):
I think she's gonna call the garage store company store company.
I was thinking we do have a locksmith in Boulder.

Speaker 1 (32:25):
It's still over a hundred bucks, yeah, just for the
call out. But yeah, I mean that might be a
better way. For here. Those five. They're dirt cheap on Amazon,
I mean dirt cheap, and they're universal. They work with
almost anything out there. All right, Pam's got a problem
with the roof in a townhouse. Then we've got two
questions on car insurance. One might be a comment, and

(32:47):
then Liz, you're gonna be up next. She's got a
problem with car insurance. Whole night.

Speaker 7 (32:55):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com.

Speaker 8 (33:00):
Don't pay a cent until you're contenth.

Speaker 7 (33:05):
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three, seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
all three nine two zero sixteen twenty two.

Speaker 1 (33:26):
All right, three oh three seven one three eight two
five five one line open. You've been ripped off taking
advantage of he got the big break coming up. I
promise Liz you're up first, followed by Margaret. Pam's got
a problem with the townhouse. One line open any questions
for John Fuller, Attorney at law as well. He is
the auto accident guru. He knows it all. John, real

(33:49):
quick for we go to break How quick should someone
call an attorney, like a couple days, within two days?
If not immediately?

Speaker 4 (33:57):
Yeah, I the sooner the better, I mean the perioday
of the accident before you really make any decisions about
setting up claims, getting medical care, all that kind of stuff. Obviously,
if it's an emergency, go to the hospital. But after
that call me all.

Speaker 1 (34:10):
Right three oh three seven one three eight two five
five We will be right back.

Speaker 7 (34:20):
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 8 (34:24):
You don't pay a.

Speaker 7 (34:25):
Cent until you're contenth time for an insurance check up free,
no obligation. In comparison, call Compass Insurance paying too much
your coverage at dozens of insurance companies find out now
three oh three seven seven to one help. You'll think
you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with

(34:46):
Remax Alliance three.

Speaker 8 (34:48):
Oh three nine two zero sixteen twenty two.

Speaker 1 (34:57):
New so.

Speaker 2 (35:03):
Running as fast as we can. Shoot's gonna help.

Speaker 6 (35:08):
Come man, this is.

Speaker 1 (35:11):
The Troubleshooter Show. No Tom Martinez. Welcome, my friends. Welcome
to the show, the only show of it's kind. We're
here to solve problems, answer your questions, take complaints. Our
goal in life is to make your life a little
bit better. You've been ripped off, maybe you've been taken
advantage of. Maybe you just want to expose some sleees
back out there that took money, didn't finish the job,

(35:33):
didn't even show up and start the job. Those are
the worst guys out there. And by the way, talking
about the worst of the worst, you ready go to
this go to Sleeze brigade dot com. These guys are
the bad guys like Don Eiley. He took over ten
million dollars from small businesses by filing phony tax reports

(35:55):
to the IRS for their employees. Over ten million dollars.
He put a lot of companies into bank. A lot
of people don't know this. You got a bad accountant
and your left hold in the bag. These people thought
they were paying the money he would phony up reports. John,
this guy was in a way brilliant. I had no
idea how bad the IRS was I remember it calculating.

(36:16):
He would phony up reports and give them to you, saying, okay,
for your ten employees, we sent whatever ten thousand dollars
to the IRS for your payroll taxes. Then what he
would do with the IRS he would send zeros. He
would say you didn't have any employees. But the remarkable
part about what Don Eiley got away with shows how

(36:38):
bad the IRS is. And this is what I mean.
At the end of the year, if you work for somebody,
what do you get? Get a W nine. These people
would actually get a phony W nine showing they paid
one hundred thousand dollars even though zero was paid on
their behalf. And guess what they would actually get refunds.
How the hell does that happen? I mean, it's really remarkable. Yeah,

(37:00):
I've actually seen that before. I worked for a guy
at one point that was a little.

Speaker 4 (37:07):
He didn't crook it, didn't pay a lot of his
taxes on time. The IRS would regularly walk in the
front door and mosey back to his office to have
a little chat. And I recall that one of the
things that he didn't pay was a lot of the
withholding taxes and all the employees filed regular returns and

(37:27):
it was just as if they had paid. The IRA
gave them refunt for it, just as if they had
actually paid. So they don't double victimize, you know, the
actual victims, and then they go after the person that
didn't pay.

Speaker 1 (37:39):
So what happens ultimately with Don Eiley's victims is it
was the businesses. The IRS did not go after the
individuals because they're like, well, that's impossible. I mean, it
really is. How would they ever know in a million years.
Imagine if you worked here, an extreme example, you worked
for King Soupers and find out for the last five
years they've paid nothing. Well, there's nothing you're gonna do it.

(38:01):
But they did go after the businesses. Oh my god. Yeah,
a lot of them literally are still paying now or
they ended up going bankrupt. But you know what that means,
can't get rid of the text. You still have to
pay what they call the trust fund portion. You can't
even if a business goes bankrupt, you still have to
pay the trust fund portion. So Uncle Sam gets his

(38:22):
pound of flesh no matter what. But that is what
sleswrigade dot com is all about. By the way, one
line open three zero three seven, one three eight, two
five five. This hour brought to you by Frank Duran,
the real estate man. How I love thee Frank Duran
made us so much money when we sold our house
in Castle Rock. He listed it for less than I

(38:43):
thought he should list it for. But it was nothing
but a trick. Yeah, he tricked everybody. Then he got
this bidding war going and I ended up making more
on that house than I ever imagined. Then he helped
me negotiate the new house we were buying in Franktown.
Save me a almost save me one hundred thousand dollars
on it. Frank's the best out there. You want the best.

(39:05):
He's the nicest guy. He's a great man. Frank Duran
Homes dot com, Frank Duran Holmes dot com. Now let's
hop back to the phones. One line open, three zero three, Martino.
You can always email us at help at troubleshooter dot com.
John Fuller In, Deputy Dimitri, Deputy Scott. They're all in
here today. So if you've been ripped off, now is
a good day. By the way, before I hit the phones,

(39:27):
did you end up calling Walmart? We had this woman
call up. I got to recap it real quick. First
call of the day. It was crazy. Her friend, who
was a seventy year old woman was in Walmart. This, Uh,
what do we want to call her? What did we
call her? Last there?

Speaker 11 (39:43):
What?

Speaker 1 (39:44):
No? No, not the at risk adult? A gypsy. I
was going to let somebody else say it, but you
know what, who cares? They are gypsies. This gypsy walked
up apparently from Romania a caller according to the caller,
and what happened was said, hey, can you help me out?
I just need to buy this formula for my baby.
And she had three cans of formula and she goes

(40:05):
up and the woman was buying her own groceries. Walmart
watched the video, according to the caller, and what they
saw on the video was this this gypsy dropping different
gift cards and dropping clarendon and dropping different things into
her cart when she wasn't looking. So when she paid
for her groceries, she was also not only paying for

(40:28):
the baby formula, but another five hundred and seventy dollars
worth of stuff she wasn't purchasing. So Deputy Dimitri, he
called up Walmart. You asked for the store manager if
the store manager wasn't there. I told you, get the
market manager. Where are we at on this phoa?

Speaker 15 (40:45):
I called them both. The store manager is out today,
but I left them a voicemail alone with a reason
why I called. And then they also did refer me
to their market manager as you suggest that he'll be
back at noon. Now he's got my name, phone number,
the reason for my call.

Speaker 1 (40:58):
So I think the market manager will reach back out
to you. They're pretty good. Yeah, so I'll update this.
This is the moment I speak with that. How much
do you think a market manager? I just want to
ask you guys something. How much do you think an
average Walmart market manager is over? As far as dollars
I'm not talking salary, let's say the average I'm not

(41:18):
even gonna make a guess because it's so absurd. You
got to figure one hundred and fifty million per store
and somewhere between ten and twenty stores. So that man
generates some money. He does, and he gets well paid.

Speaker 15 (41:30):
I mean a typical Walmart manager, the GM gets paid
about two hundred thousand bucks.

Speaker 1 (41:35):
So with bonus. Now, some of them at complex stores,
A complex store example is Aurora, a complex store. That
store manager if he hits all his bonuses, can easily
make over a half a million dollars. I know they
started that about less than a year ago. Wow, yeah,
they started to incentify. But if you think of that

(41:55):
complex store, that guy's probably pulling down two hundred million
dollars a year.

Speaker 15 (42:01):
Probably it works. He probably works every day for twelve
hours a day.

Speaker 1 (42:05):
Well, of course, she's it's very possible, all right, three
oh three seven one three eight two five five Now
I digress. We're going to Margaret, You're next on the list,
followed by Liz. Margaret, what is your question about car
insurance or your comment?

Speaker 17 (42:21):
So my comment is, I'm just calling to give advice
to the listener's mark. Sure, my son was in he
was not in the car accident, but he was in
a restaurant eating and had parked his car out at
the end of a street and a woman came around
the corner and ran into his car and pushed it
into the car in front of him. And that was

(42:42):
while he was eating, and so he came out an
hour later, and you know, it ended up that he
had nothing to do with it. Luckily, this gal had insurance,
but the insurance company didn't get back to him until
this morning, and so he had been calling in the
kept saying, well, that person's not in the office today,

(43:03):
they'll get back to you. You know, on Monday.

Speaker 1 (43:06):
What insurance company was in, Margaret, the USAA. So the
person in USAA hit your son's car that in return
hit the car in front of him where he was parked.

Speaker 17 (43:17):
No, no, no, no, no, that's just the insurance company
that the woman driving the car that hit my son's car.

Speaker 1 (43:25):
Now, but that's what I'm saying. So, but it doesn't matter.
They're going to get paid. So what's your advice.

Speaker 17 (43:31):
So USAA got back to us today and said, oh,
there's going to be a delay. Why don't you just
go ahead and contact your insurance company and it'll make
everything go faster.

Speaker 1 (43:41):
Well, the problem with that is here's the issue. You
end up paying the deductible, which generally isn't a bad
thing because you will usually get that recouped, right, John.

Speaker 4 (43:52):
Yeah, when you fall acclaim for an event that you
were not at fault for and another insurance company ends
up accepting liability, the very first dollar that they pay
out on that is used to reimburse you for your deductible.

Speaker 17 (44:08):
So John, I have an insurance broker, and he advised
us to refuse putting the claim into our insurance company
to keep our rates from going out.

Speaker 4 (44:19):
Okay, So let me just address one thing that really
needs to be cleared up. Your insurance broker does not
represent your insurance company. They are a salesperson, Okay. They
don't know one thing about claims, administration, or rate adjustments
or anything else. If you're not at fault for an accident.
We were talking about this earlier. There is a law

(44:40):
in Colorado that says there's two instances where they cannot
raise your rates, you know, following an accident. One is
when you're not at fault, okay. And then the second
part of that is when you use a coverage that's
mandatory like medpay or something like that, or or even
uninsured motorists that requires as a prerect was it for

(45:00):
use that somebody else be at fault. Those two instances,
you can't be penalized by the by the cancelation of
your policy.

Speaker 1 (45:09):
Why do you think, John, and we hear this all
the time, It doesn't matter, we hear it all the time,
exactly what you say, Why do you think an agent
would actually spread that bad information. I don't think the
agent is necessari sarily lying. I would guess they just
have no clue.

Speaker 4 (45:28):
They have no clue. Okay, they truly don't, and people believe.

Speaker 17 (45:32):
I just have to let I just have to let
you know. As soon as my son called and refused
to contact our insurance, yeah, they immediately jumped on it.
And now they're going to look at his car tomorrow.

Speaker 4 (45:45):
Well, I mean that's good, that's great, But that doesn't
that doesn't.

Speaker 11 (45:49):
Net anything that I refuse.

Speaker 1 (45:51):
Well, good for you, Margaret, You're not You're not really
listening though. Just just understand in the future, the insurance companies,
at least in the state of Colorado, is at everywhere.

Speaker 4 (46:01):
John, Yeah, no, it's it's well, it's certainly in the
state of Colorado. Listen, there are types of insurance that
you buy that cover you in exactly this circumstance, and.

Speaker 1 (46:11):
They can't up your weight in when you use.

Speaker 4 (46:13):
Yeah, why in the world would you be penalized by
using what they sold you that provides coverage for this event.

Speaker 17 (46:21):
Well, I mean, they weren't gonna they weren't going to
offer to get him a rental car, you know, until
they went and checked out the car and everything, and
so they were saying, you know, put it into your
own insurance and they can cover it.

Speaker 11 (46:32):
And then get yeah, that's.

Speaker 4 (46:34):
An easy way to buy time, and it freeze them.
You know, they're insured up to you know, to drag
their feet and everything else. But listen, you didn't really
get one over on them. I'm glad they took that position,
but in the end, but in the end, they would
have paid that claim and they would have paid your
insurance company back for every penny that they paid out
to fix your vehicle, and they would have paid your

(46:56):
son back for his deduction.

Speaker 1 (46:58):
And it wouldn't have penalized you at all, because look
at it this way, they got all their money back.
They just simply gave you the money because they're your
insurance company, to go out and get a new car
and get it fixed, get a rental car, whatever the
coverage is. But they literally, in this case, would have
gotten every single dollar back. Margaret, from the other company.
All you did was.

Speaker 4 (47:18):
Just you know, mess with the timeline and stuff. But
you didn't You didn't force them to pay for something
they weren't already going to be paying for.

Speaker 1 (47:26):
Just at some point down the road. Thanks Margaret. Three
oh three seven one three two five five. We're gonna
have two lines open in a second. I'm gonna come
back for Liz and then Pam, and then your call
will be after that. Three oh three Martino.

Speaker 7 (47:45):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
to seven to one.

Speaker 1 (48:04):
Help.

Speaker 7 (48:05):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two.

Speaker 1 (48:17):
All right, three oh three seven one three eight two
five five. You've been ripped off for taking advantage of
This is the show for you. We've got a full
house today. We've got Deputy Scott, Deputy d We've got
John Fuller, Attorney at law. We've got a lot cooking.
We were talking over the break once again, it's hard
to believe that people don't understand certain coverages, certain coverages

(48:38):
that you pay for, you do not get punished if
you use them. They simply can't. Is that actually a
statute in Colorado? Yes, so that's it. You understand you're
not allowed to the insurance company cannot. One of them
is medpay. We talked about that and really quick, medpay
is interesting. John told me something or taught me something
about medpay in the state of Colorado. Every different, but

(49:01):
it's mandatory in Colorado unless you deny it. The way
you deny it is you would generally check a box
on the policy saying I don't want this coverage. There's
one company out there that John is never seen. Is
that still true till this day? Yep, not one. There's
one company out there. I'd love if you can guess it.

(49:24):
I'm not going to say the answer yet, but there's
one company that we assume when they actually print the forms,
they already check the box saying you do not want
med bay coverage. Guess what that company is. I'd love
to hear from you. Guess what that company is, and
maybe you'll win a prize. Now listen, here's what the
deal is with you. No, don't say rhymes. Well, it's

(49:46):
like you. But here's here's the funny part. That coverage
is pretty cheap, right, bed Bay, very cheap, and you
can use it if you're in an accident period, you
can use it. That's it. You can just use it.
You can apply wherever you want, pretty much, no questions asked.

Speaker 4 (50:04):
Yeah, I mean, here's the cool thing about it. It
applies no passers. It's not fault dependent, so even if
you happen to be at fault for an accident, it
still kicks in.

Speaker 1 (50:14):
Okay, hold on, let me get a person. Tell me
if this scenario is correct. In you and I are
driving to my house, I slide on ice and I
end up in the ditch and you hit your head
on the window and you've got to go to the er. Yep,
that was my fault. Yep, that accident. But that coverage
would cover it, Yes, absolutely, medpay you bet? And then
how about if no one was in the car with me?

(50:36):
Still covers it? It covers me, It does, so it
covers whatever you want. And it's cheap, and it's mandatory
unless if you deny the coverage.

Speaker 4 (50:44):
Yeah, so it's and it's per person. So keep in
mind it's it's you would have. You know, if it's
five thousand dollars, you would have five thousand. I would
have five thousand. And you know, I always use the
example of when I was, you know, earlier, my daughter
played volleyball. We would have six girls in the back
of the thing going to a tournament or something. You know,
if something happened, know what their coverages are. I don't

(51:05):
know what health insurance they have or anything else, but
I know that my Medpay will cover each of them
up to the amount that I purchased. So you know,
if we go to the er, I know at least
there's some coverage that's gonna be able to.

Speaker 1 (51:19):
Help you on.

Speaker 15 (51:20):
My agent told me something that maybe you can clarify this.
He said, it doesn't even have to be in an accident.
He said, I could fall out of the car getting
in or out. He said, I could be injured while
working on my car, and Metpay will cover. Does that
sound right?

Speaker 4 (51:34):
You're dancing on the line, you know, between coverage and not.
I mean it has to be and there are definitions
in the policy Dmitri that will really strictly define when
it's going to kick in. So if it has to
do with your car. Pretty likely that it's going to
kick in, you know, if you're.

Speaker 1 (51:50):
Working on your lawnmower. Not so much. Okay, well, okay,
wait wait I'd like his question. Let me follow up
with something that could really happen in Denver. For example,
you pull up to a stop sign or something, and
maybe you would go a little too far into the
crosswalk and one of those scooters runs India and the
guy on the scooter's hurt. Medpay no, no, no, and

(52:13):
that's going to be liability.

Speaker 4 (52:15):
So back in the day when we used to have
PIP or Personal Injury Protection or the true noble Jersey,
it did cover that pedestrian. If you ran over a pedestrian,
your personal injury protection would kick in and help pay
that person's medical bills. But they got rid of that
when they changed over to medpay.

Speaker 1 (52:32):
Got it? So all right, Liz, what's going on with you?

Speaker 18 (52:37):
Hi? I co signed an auto loan with my daughter
back in twenty twenty and this year twenty twenty four,
the car was totaled.

Speaker 10 (52:50):
When I bought the car or a co signed the car, there.

Speaker 18 (52:53):
Was a gap insurance policy included.

Speaker 14 (52:57):
On the law.

Speaker 18 (52:58):
Got it and I'm finding out now as.

Speaker 10 (53:03):
I try and make a claim.

Speaker 18 (53:05):
They are saying that the dealership canceled the gap policy
in July of twenty twenty.

Speaker 1 (53:13):
And why would they have done that? And how do
you know they did that? Did you talk to the
who was the gap coverage through? Like Progressive?

Speaker 6 (53:20):
Who it's through?

Speaker 10 (53:22):
JM and a group?

Speaker 1 (53:24):
Okay? And they're saying how long after you purchased the
car would that be?

Speaker 10 (53:29):
It would have been four or five months? Is it canceled?

Speaker 1 (53:35):
Yeah? I understand you didn't. Is it possible. Have you
spoken to the other person that purchased the car? I
think you said it was your daughter?

Speaker 14 (53:43):
Yes?

Speaker 10 (53:43):
Uh no, Yes, she did not cancel the either. I
was in charge of this.

Speaker 1 (53:47):
Why would they I'm trying to understand. When you call
the dealership up, what did they say?

Speaker 10 (53:53):
Well, I never got a hold of them. They told
me to call the financial a the financial service department
at the at medbad and they never returned my call.

Speaker 1 (54:04):
Heys a couple of real basic questions. Do you still
have the sales order? Do you have that? I would
like to look at that and then and then have
you matched it up? Let's say the total amount was
fifty thousand with all the add ons and sales tax.
Let's say the total amount financed or even paid for
was x amount. Did that include the GAP coverage?

Speaker 10 (54:27):
Yes? It did well?

Speaker 1 (54:28):
Why would? And you never received the refund from the
insurance company?

Speaker 4 (54:32):
Never never refindands, I never did anything else like that.

Speaker 1 (54:37):
Hold on, John asked a good question. Did you ever
refinn it? Nothing?

Speaker 18 (54:40):
Now, It's always been done through ALI Bank. And additionally,
another concern I had is that my loan, my loan
through l I Bank involves also has auto loan protection
on my car insurance policy.

Speaker 1 (54:56):
I don't know what that is. What is auto loan protection?

Speaker 4 (55:00):
Sounds like another GAP is allied a credit union or
is that a bank.

Speaker 15 (55:03):
They're a big auto they're a big lender for They
specialize in auto loans for both dealer floor plans and consumers.

Speaker 1 (55:12):
So here's the thing.

Speaker 4 (55:13):
I mean, they had to fund that loan, and and
if they funded the loan based on the buyer's order,
that showed that premium going out to the GAP insurance company,
either Medbed is going to have to make explaining to
do as they stay or or there's a deficit in
that deal. I mean, either they paid the premium or
they didn't.

Speaker 1 (55:31):
Could you send us a copy of that?

Speaker 11 (55:34):
Yes, I sure can't.

Speaker 1 (55:36):
Does have gap on there? I mean they would have
the only thing I could think And I don't know why.
I guess one thing that could have happened. And I'm
not saying you did, but just based on what she's saying,
they wanted to make more profit on the car, so
they canceled it. I mean, other than that, I'm not
sure why the hell they do. It wouldn't surprise.

Speaker 15 (55:55):
But then they're responsible for it, right, They sneakily canceled
your insurance. Let's see, they're taking the risk.

Speaker 1 (56:01):
Well, they better figure out why they did it. They
better have something in writing. They better have something.

Speaker 4 (56:05):
That's a that's a much bigger thing. It's not just
as simple as waving a wand and saying med they
get your check book out. But but yeah, if they
somehow nefariously canceled that policy.

Speaker 1 (56:16):
Five months later, that's what's weird. This what doesn't make sense?
When can you send that over? I can send it
right now, Liz, send it over. I'm going to put
you on whold three O three seven one three eight
two five five Did she say was that the medved
down in Castle Rock? Where is that one? I think
they sold it? What medvet is it?

Speaker 10 (56:35):
It wasn't wheat.

Speaker 1 (56:36):
Ridge, wheat rich all right? Hold tight? Three oh three
seven one three eight two five five real quick? Jacob's
got a comment on insurance or a comment on my comment?

Speaker 12 (56:46):
Yeah, a couple of things, Mark, I wanted to say
that I'm pretty sure I know.

Speaker 1 (56:49):
Who that is.

Speaker 6 (56:50):
Uh would it be uh? Fred Loya?

Speaker 1 (56:52):
You just nailed it? Win or winter ding ding ding
ding ding you just one time?

Speaker 12 (56:56):
And then another thing I was going to ask you
to about how you're saying they can't raise your rates
if you use like medpay and stuff. Yeah, what's the
stop them from just raising your rates when you go
to renew?

Speaker 4 (57:05):
Okay, So here's here's the thing. I mean, here's the reality.

Speaker 1 (57:10):
They can't raise the raids based on right. Yeah, they cannot.

Speaker 4 (57:14):
Just if they decide to raise your rates, you're entitled
to say why, and I promise you it'll never be
explained to you that, oh, you used your medpay. But
the statute is very clear. Medpay is a mandatory coverage.
They can't make you buy it and then penalize you
for using it. It is primary in Colorado. It is
supposed to go first. It was designed to help pay

(57:36):
the emergency rooms and the first responders that were getting
just hosed when they changed the law over about twenty
years ago.

Speaker 1 (57:43):
But Jacob, to your point, it always goes up. In fact,
I don't remember. I think one time during COVID, John
in the middle of COVID, I got a check from
Safego for like forty eight dollars saying, no one's driving now,
so here's forty eight dollars. Here's some history.

Speaker 4 (57:59):
I have had three hail claims in three Fridays in
a row several years ago, big ones, and they were
all separate claims. They were big, big claims, and and
all State at the time was my insurance company. And
all State assured me that we know we would never
raise your rates based on a catastrophic event. That's we

(58:21):
would never do that, mister Fuller. That's just not how
we rolled, and they did. We would never do that.
The following year my insurance doubled. That was because of
what it was, not because of those those it was
those Colorado We just re rated the area, mister Fuller.

Speaker 1 (58:37):
That's all it was.

Speaker 4 (58:38):
You know so, I mean, come on, the reality is
they're going to raise your rates no matter what. But
they can't do it specifically because you used that mandatory
medpay coverage. So you know what, use it? Why buy
it and use it? Yeah, that's it.

Speaker 1 (58:52):
He did win that, he got Hey, so do me
a favorite, Kelly. Tell Tom he's got to pull his
dinger out and go meet up with Jacob somewhere. I
think he should take the helicopter. You know that's not
a bad idea, held tight.

Speaker 7 (59:12):
Go with a sure thing Denver's Best roofer Excel roofing
dot com.

Speaker 8 (59:16):
You don't pay a cent until you're content.

Speaker 7 (59:21):
Time for an insurance checkup free no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three all three seven to
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

Speaker 1 (59:43):
All right both three oh three seven one three eight
two five five. We have two lines open. You've been
ripped off or taking advantage of next hour, Deputy Dmitri
is actually doing something very interesting. We're going to dive
into that. But he's got a clash a class action lawsuit.
Basically you started it right.

Speaker 15 (01:00:02):
Yeah, I've been researching junk textures and a federal body
of law called the TCPA that prohibits such behavior.

Speaker 1 (01:00:09):
And you filed last week in small claims. That's a
different key.

Speaker 15 (01:00:12):
That's not the class action that that was the case
that I prosecuting on my own. So I did file
a small claims action against one text junk texture.

Speaker 1 (01:00:21):
It was a junk texture.

Speaker 15 (01:00:22):
Oh, you know, I don't think he's been served yet.

Speaker 1 (01:00:24):
What was what do they do? Is it political? I
don't think you can do that. It's he was trying
to sell me some goods. Just something.

Speaker 15 (01:00:32):
Yeah, totally random, totally random. He operates some store that
sells some goods that you know what he got number,
So that's we're going to find out. I mean, but
because I have I have a potential claim against whoever
supplied him with my name and phone number.

Speaker 1 (01:00:47):
Yeah, that's crazy, man. Text that's the worst thing I
ever did. I donated one hundred bucks to Trump probably
twenty sixteen. In fact, I was at a Magiano's restaurant.
The waitress was driving me nuts. She heard me talking
about Trump to my kids, came over, inserted her big,
ugly face into the conversation. So I actually left her

(01:01:10):
fifty dollars of my one hundred dollars donation to Trump,
just to make her day. I put that on the receipt.
But ever since I made that donation, till this day,
every Republican known to man has asked me for money,
every single one.

Speaker 15 (01:01:24):
Dmitri, Yeah, that was a big mistake. And those people
are exempt from TCPA.

Speaker 1 (01:01:28):
Pretend know they are, I know, and it drives me nuts.
As soon as you block a number, what happens another
one pops out. I mean it's crazy, John, You have
any comments on that real quick? I mean, it's it's
absolutely nuts. Have you ever donated to something then you
get blown up for the rest of your life? It
just never stops.

Speaker 4 (01:01:47):
I yeah, I accidentally did one time and same thing. Yeah,
but I got on a really cool mailing list. I
get to see what the other side is doing all
the time.

Speaker 1 (01:01:55):
So yeah, all right, three three seven one three two
five pm. What's going on with this townhouse?

Speaker 18 (01:02:04):
Why?

Speaker 11 (01:02:04):
Yes? Well, first of all, it is a townhouse, so
I share some of my roof with the neighbor. Got it,
and we had a new roof put on in twenty eighteen,
and I noticed recently some shingles had raised the nails
for hanging. So I called the original installer and had
him come out and look, and he says, oh, it's
not the installation, it's the shingles have failed. So he

(01:02:27):
contacted the company, the shingle company, and they said yes
and gave us each a settlement letter. So I asked
the neighbor to wait, not accept the settlement until I
talked to the roofer, the original installer, and see if
we could get more, because I thought we should have

(01:02:47):
a free roof, not have to pay for a roof.

Speaker 1 (01:02:50):
Oh wait, wait, I'm curious now, so how much was
the settlement? Just give me a dollar amount.

Speaker 11 (01:02:55):
My settlement. Hers was a little bit larger roof, and
I'm smaller. Mine was eleven thousand some dollars.

Speaker 1 (01:03:02):
So that eleven thousand if you get the roof done, now,
how much would it be?

Speaker 11 (01:03:08):
Well? Originally they originally it started out at eighteen thousand something.

Speaker 1 (01:03:14):
So what's it at now? How much are they willing
to do it.

Speaker 11 (01:03:16):
For well, it's a long story, but the original roofer
said he would do it for just under three out
of pocket for me. But we're not using the original roofer.

Speaker 1 (01:03:30):
Okay, hold on, hold on, wet, I got a few
things I want to dig into. Let me do this break, Liz.
I promise I'll bring you back up next. We'll get
one of our experts on if we need to, but
we'll get to the bottom of it. Pam or I'm
sorry that was Pam. Liz. You hold tight now, we're
going to take a quick break. We're going to come back,
and we've got a lot cook and hold tight right here.
The Troubleshooter Network.

Speaker 7 (01:03:55):
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 8 (01:03:59):
You don't pass until you're content.

Speaker 7 (01:04:04):
Time for an insurance check up free, no obligation in
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three all three
seven to seven to one help. You'll think you're his
only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance
three all three nine two zero sixteen twenty two.

Speaker 1 (01:04:27):
All right, three oh three seven one three eight two
five five you've been ripped off. Taking advantage of this show.

Speaker 15 (01:04:33):
Is for you.

Speaker 1 (01:04:33):
Hey, we got that by order on that car and
this lady, I'm telling you straight up, Medved definitely charged
her for gap insurance. I'm gonna bring her back up, Pam,
I promise. I'm trying to get a roofing expert to
come on. But hold on, you're gonna be up after Liz. So, Liz,
this is nuts. They definitely charge you for the gap insurance.

(01:04:54):
It's like eight hundred and fifty bucks. It looks like
you financed the majority of the deal. And then you're
saying four or five months later, someone canceled the gap
insurance and that someone was Medved. Correct.

Speaker 11 (01:05:07):
I don't know who canceled it.

Speaker 1 (01:05:08):
We should have canceled it, I guess.

Speaker 10 (01:05:11):
Just I don't know.

Speaker 18 (01:05:12):
But when I called to make the gap claim with
the jam M people, they said, no, that was canceled
back in July of twenty twenty.

Speaker 1 (01:05:22):
Which is terrified. Months afterwards, did you ask them are? Yeah?
Did you ask who canceled?

Speaker 11 (01:05:30):
No?

Speaker 18 (01:05:30):
I didn't. I was able to speak with anyone, And
then when I tried to talk to people, it's just
I'm just getting a total total run around. I can't
get through to people. They just send me to other
email addresses and other accounts.

Speaker 1 (01:05:44):
That's crazy.

Speaker 10 (01:05:45):
It has been very frustrating.

Speaker 18 (01:05:47):
And additionally, I had this backup plan for this auto
loan protection policy and I can't get that to pay
out either.

Speaker 1 (01:05:56):
Well, now, wait a second, that I think is more
of coverage, like something breaks that's on that same line
item right.

Speaker 10 (01:06:03):
No, no, no, this is through my vehicle insurance.

Speaker 4 (01:06:07):
That might be a separate gap policy, but they're probably
written in their policy to be secondary to an existing
gap policy if one exists.

Speaker 1 (01:06:16):
So, my god, so that would mean she has none
if the other one doesn't exist. Yeah, exactly. Can you
send us a copy of that policy to look at.
Here's what we're gonna do though. Here's the bottom line.
Deputy Scott, or we call him Deputy Dollar, is got this.
He's gonna call up Medved and start there. He's going
to get more information from you. But we're gonna hold

(01:06:37):
your hand to get through this because I don't know
how this can happen. I just don't know if the
bad guy is MEDVED or if the bad guy is
the insurance company. I have no idea who the bad
guy is in this, but you're saying for sure you
didn't cancel it and your daughter didn't cancel it. No, No,
it's crazy. And neither of you ever received the refund

(01:07:00):
check either. Now, see to me, and I hate to
think this, and this is just my own personal opinion,
and I'm allowed to have it. To me, it sounds
like the dealership and I find it hard to believe.
But my gut goes to the dealership either canceled it
on accident, or canceled it on purpose to get another

(01:07:21):
eight hundred and fifty bucks, or they forgot to mail
the check to them or something along those hands, and
the coverage never got put into place. But regardless, you
don't have coverage. This whole thing sucks, Deputy Scott, let's
get on the horn with MEDBD, get on with someone
over in the financing department, and let's figure out what
the hell's going on with this. I don't know what

(01:07:41):
their justification could be. And then the insurance company, they
got to be able to show us a cancelation note
or something, got it?

Speaker 6 (01:07:49):
Got it?

Speaker 1 (01:07:50):
Mark all right, Hank tight everybody a lot coming up.

Speaker 7 (01:07:55):
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 8 (01:07:59):
You don't pass se until you're content.

Speaker 7 (01:08:04):
Time for an insurance check up free, no obligation in
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three all three
seven seven one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three all
three nine two zero sixteen twenty two.

Speaker 1 (01:08:30):
Ripped off.

Speaker 6 (01:08:32):
News need so you don't have.

Speaker 1 (01:08:38):
Run as fast as we can.

Speaker 2 (01:08:41):
Shooter's gonna help.

Speaker 3 (01:08:43):
Come man, this is the Troubleshooter Show Now Tom Martine help.

Speaker 1 (01:08:49):
Welcome to the only show of it's kind. We're here
to help. We're here to help you. In fact, I'm
going to start off this way. Over three hundred million
dollars three hundred million dollars in cash, merchandise, exchanges, refunds
services directly due to the show over forty five years
in Denver, longest running radio show with the same host

(01:09:11):
period end of story in the country. If you my
friends have been ripped off or taken advantage of now's
the time to call. We have two lines open three
zero three seven one three eight two five five. Don't
forget three zho three Martino. That number, of course works
on and off the air. You can also always reach
out by email and help HLP at troubleshooter dot com.

(01:09:36):
Joining me today in studio John Fuller Fuller Law, personal
injury attorney. John's actually done some other stuff when it
comes to legal ees, you were you worked in the
DA's office years ago, right, No criminal defense for sure.

Speaker 4 (01:09:51):
Though, Yeah, I did a little bit of criminal defense
work early on in my career.

Speaker 1 (01:09:55):
That's hard gig, isn't it. It's a it's challenging, but
it's fun. It's a you know, well, you know, my
daughter's in law school. Yep. She was working for Who's
the big Guy in Wyoming. Yeah, so she during one
of her breaks last year, was up there. But she
ended up doing something she pretty much had to defend,

(01:10:17):
not her personally because she was in school, but was
part of it, you know, someone that she thought was disgusting,
I'll put it the way it was right, and that
would be very hard for a lot of people to do.
And I'm not talking about I understand the constitution. We
all deserve the best defense we can possibly get. It's
what the country is based upon. But when you have

(01:10:37):
like video evidence of someone that's like molesting a child
or something that's just so insane. God, I just don't
know how some people can do that. Did you find
that aspect hard? I'm not saying you ever had a
case at deplorable, but I mean got it or you
don't even go down that route as an attorney.

Speaker 4 (01:10:58):
Listen at the fact that I may represent somebody doesn't
constitute an endorsement.

Speaker 1 (01:11:04):
Of what they did.

Speaker 4 (01:11:05):
Of course, you know, I don't have to say I
believe and I approve of whatever conduct they did.

Speaker 1 (01:11:12):
Okay.

Speaker 4 (01:11:13):
I do believe that the burden of proof is on
the prosecution.

Speaker 1 (01:11:18):
Okay.

Speaker 4 (01:11:18):
I do believe that corners get cut a lot. And
I do believe that when the government, meaning all of
the aspects of it, the prosecution to police the whole
nine yards. If the government cuts corners in cheats or
manufactures or does something improper, the penalty for that is
they don't get to put the guy.

Speaker 1 (01:11:37):
In jail forever.

Speaker 4 (01:11:38):
Yeah, Okay, that's just my own belief about it, and
so I didn't have to come to grips with and
reconcile my personal moral you know, ethic compass with what
the guy may have done or not done to be
able to still maintain a very clear vision of what
my job was there to make sure that the prosecution
did theirs and that's the minimum that we hold them

(01:12:01):
to in this country. And if you're the guy that's
accused of something you didn't.

Speaker 1 (01:12:05):
Do, that's where you need them.

Speaker 4 (01:12:07):
Then you darned sure want to know that somebody is
on your side making them, you know, making sure that
they're doing their job correctly.

Speaker 1 (01:12:13):
And we of course represent Joe Lazara, and he's a
criminal defense attorney here, he's on the show all the time.
One thing I've I've definitely learned from him is even
the people that are guilty, even something like a dui,
you know, anything a domestic violence, it's amazing if you
have an attorney, what the punishment could be compared to

(01:12:37):
if you don't. I mean, if anything, if you are guilty,
you might need an attorney even more, not necessarily to
fight it to where you didn't do it, but to
get the best deal out there.

Speaker 4 (01:12:49):
I mean, listen, I have been on cases where I
go into you know, a small little municipal court on
something that didn't even rise to the level of you know,
a county court DA even thinking that you might spend
a day in jail and have the offer in this
little municipal court be you know, ninety days or one

(01:13:10):
hundred and eighty days in jail something. And you're like,
they wouldn't even bring these charges at the county court
level or the district court level. And yet you, in
your infinite wisdom, are proposing that this guy go to
jail for six months for something so minor that they
wouldn't even charge. So are their inequities in the system.

Speaker 1 (01:13:29):
Absolutely damn.

Speaker 4 (01:13:30):
You're better have an attorney on your side to at
least be able to balance the scales and know the
score and know that that's a ridiculous offer and that
that is never gonna fly.

Speaker 1 (01:13:40):
You know, Hey, Liz, By the way, Kelly, tell Liz
Liz called Last Hour medved apparently canceled or gap insurance.
That's my opinion on this. If they didn't the insurance
company never got paid and canceled it, or the insurance
company did, or I guess it's even possible Liz or
daughter did, But you would think they would know that

(01:14:02):
if they did it.

Speaker 4 (01:14:02):
That GAP company probably issues a binder. They probably issue
the policy. Never got paid by meditation of getting paid
like you know, monthly for all the GAP policies that
they issue or something and something fell through the crack. Okay, well,
and they didn't get paid on Let me.

Speaker 1 (01:14:18):
Ask you this, John, let me ask you this. So
with Liz real quick, and all we can do is
go off of her conversation so far. She calls up,
we have the paperwork. She definitely bought Gap insurance, there's
no doubt about it. Yep. Four or five months later
it got canceled. She found that out recently because they
went to use the coverage and the insurance company said

(01:14:41):
it was canceled four or five months after. I agree
they probably had some kind of binding on it with
the dealership and they were covered for a certain amount
of time writing on the check. That makes more sense
than anything at this point to me. But that's just
an opinion. So let's say we find out that's correct.
The insurance company says we never got paid and medved.

(01:15:04):
Can I show a check ever sent to the insurance
company or some form of audit proving they paid. Okay,
where would you go from there? So she I think theft?
What civil theft? So but you would hire an attorney? Well,
I think you'd have to. I happen to know one.

Speaker 4 (01:15:22):
Yeah, yeah, I think it's like a civil theft that
eight hundred bucks if they charged her either, they didn't
send it to the gap company, but they darnshire didn't
send it to Liz.

Speaker 1 (01:15:31):
They kept it.

Speaker 4 (01:15:32):
So they kept it so they deprived her of her
own money. They misrepresented that deal to the lender who
loaned money on that that money is in their coppers,
and that bank got defrauded. You know, I mean, that's
just wrong on every level everything. And if this lady
is now looking at a gap that she thought was covered,
I hope, I mean, I hope her lenders coverage makes

(01:15:55):
her a whole. But if not, absolutely medved should be
on the hook for that. And if it's a civil theft,
if it meets the elements, I don't know that it does,
but it's darn close.

Speaker 1 (01:16:05):
I think she gets into triple damages for that. You
know what sucks about it is you do hire an attorney.
I mean, really, if Medved doesn't want to prove that
they paid or didn't pay, if they just shut up
and do nothing to them, well I know that. But
you're going to have You're going to have a nice
little chunk of money you owe that attorney no matter what.

Speaker 4 (01:16:25):
Yeah, and you may be able to get a guy,
you know, with with facts like Liz has that you know,
seem like pretty darn good evidence, you might be able
to get somebody to take it on a contingency if
you end up being entitled to triple damages.

Speaker 1 (01:16:38):
Of course, and maybe the attorney's fixed.

Speaker 4 (01:16:40):
And I don't know what the gap is that they're
trying to make up.

Speaker 1 (01:16:43):
Hey, Liz, how much are we talking? What is that coverage?

Speaker 4 (01:16:48):
What is the total value of the vehicle now versus
what's owed on it?

Speaker 1 (01:16:52):
Yeah? Like is it twenty five percent of fifty thousand?
I mean, what are we talking here? I think she's
got us on hold. I'm going to put her back
on holding anyhow. So Deputy Scott, you've got all the info, right?
Did she send you over the second policy at Liz?

Speaker 6 (01:17:06):
That is?

Speaker 1 (01:17:07):
Yeah? All right, So we're waiting on that. We can
go ahead, Kelly, just make sure we have her info.
Deputy Dollar is going to be reaching out to her
Pam with this roof. I'm trying to get Jay Brents on,
but I want you to continue the story. You have
a townhouse, you had a new roof put on in
twenty eighteen. Some of the shingles were coming up. You
called the original installer of the roof and they came

(01:17:31):
out and said, no, there's a problem with the materials.
So the company, by the way, is it Corning who
what materials are they? Who actually issued the checks? So
Malarkey says, okay, your share or you're part of the roof,
because it's a duplex, is going to be eleven thousand dollars.
So they wanted They handed you a check basically for

(01:17:53):
eleven thousand, and then they handed your neighbor who owns
the other side of the duplex a check for a
little more because roofs bigger, right, correct, And that's kind
of where we left off. Then I was trying to
figure out, okay, well how much is it going to
cost to redo the roof? And you said it first
it was eighteen thousand, but then you changed it. So

(01:18:15):
where are we at Now, if you do cash that
check for eleven thousand, can you get the entire roof
replace for that?

Speaker 9 (01:18:25):
No?

Speaker 1 (01:18:26):
Okay?

Speaker 11 (01:18:27):
So the other person on the other side of the
duplex actually immediately assigned her settlement letter. I asked her
not to until I checked into pay. Why do you
use anyway?

Speaker 1 (01:18:38):
Why do you keep assuming that has anything to do
with you? Though?

Speaker 11 (01:18:43):
Well, because I didn't want to use the roofer that
she wanted to use. I wanted to use the original roofer, okay,
but she signed she signed a settlement letter and a
contract with a different roofer. So then because we're combined,
I had to use her roofer then forced to Yeah.

Speaker 1 (01:19:01):
I understand what you're saying, or maybe not forced you,
but it made more sense than anything else.

Speaker 11 (01:19:06):
Yeah, And so the original roofer contacted recontacted shingle company
and tried to get more money because normally a roof
is free when the shingles fell. But well, warranty, the
warranty though right, a warranty on the install was only
five years. We were just over the five years and

(01:19:27):
the shingles for fifty years. So he reduced his price
for me, thinking that I could I would maybe be
able to use him because I had I didn't know
she had already signed the contract.

Speaker 1 (01:19:40):
And so where do we stand with the whole thing
right now? Well, the roof was put on this past Monday, okay,
so how much it will keep going?

Speaker 11 (01:19:52):
Well? When they when they delivered the materials, my driveway
had a couple of cracks in it, but now it's
got cracks everywhere. And I didn't take pictures ahead of time.

Speaker 19 (01:20:03):
Of the driver.

Speaker 11 (01:20:04):
Who would I didn't think of it as a woman
by myself. But I sent the pictures to the roofer
and she said it wasn't their problem, it was the
delivery person's problem. They said that they took pictures. They
said that they took pictures before they went into the
driveway and that it was already cracked and there are
no new cracks.

Speaker 1 (01:20:23):
Did they show you those pictures?

Speaker 11 (01:20:26):
They look like the pictures that I sent the roofer
to take the truth?

Speaker 1 (01:20:29):
No, okay, can you send us those pictures? I'd love
to see them.

Speaker 11 (01:20:34):
Yes, do you want mine and theirs?

Speaker 1 (01:20:37):
I want whatever they sent you where they're claiming it's
the same, Okay, and send me yours too. When are
you going to send them? Can you send them over this.

Speaker 11 (01:20:47):
Break, twenty some pictures in each I have a very
long driveway and there's twenty some pictures in each group.

Speaker 1 (01:20:57):
Well send me the ones that they're hanging there hat on. Okay,
does that work?

Speaker 11 (01:21:03):
In the meantime, the roof has been put on, but
I don't feel a little comfortable with it because I see.

Speaker 1 (01:21:10):
That it's it's too late to even deal with that list.
I mean, they put their pam, they put the roof on.
It's done, it's over. I mean, unless there's a problem
with it, You're not going to do anything there. Nothing's
going to happen there.

Speaker 11 (01:21:25):
Okay, Because I was going to try to have a
roof for come and inspect it and tell me if
that if everything looks okay, well.

Speaker 1 (01:21:31):
I mean that's having someone inspected. Why do you think
there is an issue with it? Why?

Speaker 11 (01:21:37):
Because on all the siding they put clear silicon in
through the cracks on the siding and joints on the siding,
which they never asked me if that was something they
could do. There's pieces of flashing stuck in different places.
There's pieces that are raised up that look like why
did they do that? They're bent and raised up. I mean,

(01:21:59):
I just don't know where you looking inside. I'm in Lewisville,
Lord Bolder County.

Speaker 1 (01:22:06):
Yeah, I know, all right.

Speaker 11 (01:22:11):
Inside, Hold on, hold on.

Speaker 1 (01:22:13):
Hold on, get me those pictures I'm putting you on hold.
Try to send them over this break. I want to
look at them over the break. Send them now.

Speaker 7 (01:22:26):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
seven to one.

Speaker 1 (01:22:45):
Help.

Speaker 7 (01:22:46):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 1 (01:22:56):
Oh man, we've got quite a bit cook and can
we try to get hold on here? I'm sorry I
lost a little track here because think of this, folks,
this is nuts. This is so crazy. On this Google
computer chip. Think of what I'm going to say. This
new Google computer chip can solve a problem in five minutes.

(01:23:22):
Five minutes that a super computer right now. I guess
I assume the supercomputers are running all the normal AI
now whatever a supercomputer is now in ten I gotta
find the word again. I've never heard of it septillion.
I have never septillion years in a septillion years, longer

(01:23:45):
than Earth's spent around by ten with twenty five zeros
after it. So this new chip by Google, and we're
not talking something they're working on. It is a new
chip by Google in five minutes can solve a problem
that today's supercomputers would take ten siptillion years. That is like,

(01:24:07):
I can't even wrap my head around it. You know
what it reminds me of. You think of never ending.
That's so hard to think of infinity. You think of
just never ending, like the universe, you know, not even
a galaxy like it just never ending, no start, no stop,
just forever, ten sip tillion years. How the hell can

(01:24:30):
they have a chip that is that much faster? I mean,
did they like they must have found it somewhere, now,
let's be honest. Did they find it like in the desert,
buried under some ice or something. I mean, how all
of a sudden do you go ten cittillion years quicker.

Speaker 15 (01:24:47):
They took it out of a UFO.

Speaker 1 (01:24:49):
They had to. I mean, where'd the hell this thing
come from? I'm looking at John like he should have
the answer. I mean, this kind of thing would replace.

Speaker 6 (01:24:58):
All of us.

Speaker 1 (01:24:59):
There is nothing a computer that fast couldn't do. It
could emulate all of us all at once, and we
wouldn't even exist. Think about that. What's that game? The Sims? Basically,
maybe that's all we're living in now is the Sims,
and we don't even there, doesn't even need to be
humans anymore. I mean, maybe we're here just for an amusement.

(01:25:20):
Ten siptillion years.

Speaker 4 (01:25:22):
You've got to lay off that stuff, Mark.

Speaker 1 (01:25:24):
Ten sip tillion years lagot.

Speaker 4 (01:25:26):
To lay off either smoke more or less one of
the two, because wherever you're at right now is not
working for you.

Speaker 1 (01:25:32):
Okay, it's absolutely insane. Hey, Jay, Brad's excel roofing. I
want to ask something, man, how are you doing? By
the way, Jay, great Mark?

Speaker 6 (01:25:41):
How about you?

Speaker 1 (01:25:41):
I'm doing good? Are you out traveling the world this
time of year? I know you and your wife travel
a lot.

Speaker 14 (01:25:47):
You're knock going to beleeve this. I am sitting at
my desk at the office.

Speaker 1 (01:25:51):
Oh my goodness, my goodness, Jay, I'm proud of you. Man,
I'm so proud of you.

Speaker 14 (01:25:56):
But I was coming back from lunch and I was
listening to the radio guy aways tune into six thirty
cage right have you?

Speaker 1 (01:26:02):
Did you hear PAMs issue?

Speaker 14 (01:26:04):
I heard Pam's issue. Yeah, And that's a bummer right there.
I want to tell you and everybody out there listening.
Broken driveways happen. It's just a fact of life in
the roofing business. We're putting really heavy trucks on driveways.

Speaker 1 (01:26:18):
Well, and it's not you, though, is it.

Speaker 14 (01:26:22):
Hell, yes, I take responsibility.

Speaker 1 (01:26:24):
Now, wait a minute, when you order, but you don't
have a warehouse where you in a truck that deliver shingles.

Speaker 14 (01:26:31):
No, but that the guy that I ordered those shingles for,
that's my business partner, and I believe that we're collectively responsible.
When we crack a driveway, I get together with my
supplier and we figure out how we're going to take
care of the customer.

Speaker 1 (01:26:46):
And Okay, so in this case they're denying.

Speaker 11 (01:26:49):
It's not let me let me say this, that's.

Speaker 14 (01:26:51):
Not every time because all of a sudden, I mean
if we go out there and there's a driveway that
has had the dirt washed out underneath it. Yeah, and
it and it cracks because it was not sufficiently supported.
I'm not going to pay for that one.

Speaker 6 (01:27:06):
Hold on, hold on, we're for driveways.

Speaker 1 (01:27:08):
For a better example, though, I'm not going to pay
for it. How about in this example, let's say her
driveway already had a bunch of cracks, so the integrity
was already beat up. Then all of a sudden, this
truck that's heavy rolls on it and it gets worse.
What would you do then?

Speaker 14 (01:27:25):
I would At that point, I'm going to tell the
customer you had an old, cracked driveway exactly and it
needed to be It needed to be replaced. I cannot
be held responsible for additional damages at that But if
they've got a new driveway you.

Speaker 1 (01:27:40):
Delivered, that's a good point.

Speaker 14 (01:27:42):
We're going to take a look. Okay, So but this
is what certain suppliers will do. They will make the
homeowners sign a waiver saying we're going to put a
heavy truck on your driveway and we're not responsible if
we crack your driveway. I do not let my suppliers
do that.

Speaker 1 (01:28:00):
When would you warn them? Though, to Dragon's question that
when would you actually warn them? Like if you guys
show up to do the install. I mean like when
you guys did our house, you've done our roofs. So
when you guys did ours, those shingles showed up. I
don't think you guys were even there. The manufacturer showed
up and dropped them off. I think they actually put

(01:28:22):
them on the roof. If I recall, then you guys
showed up a day or two later and knocked it
all out. So when would someone actually warn you if
there were cracks, Hey, you better watch it. This could
get a lot worse. Would that be the driver's responsibility?

Speaker 14 (01:28:39):
We do not specifically warn people about that, Mark, Okay.
What we do do is when we're talking to a
customer we show them a picture of that truck on
a driveway and say we're going to put this big
truck on the driveway. And every now and then somebody
will say, hey, I have a brand new driveway. You
can't get that time I.

Speaker 1 (01:28:55):
Want to ask her something. Hold on a second, Hey,
did you send those pictures up over Pam?

Speaker 6 (01:29:02):
I did get that.

Speaker 10 (01:29:03):
I'm not sure what you got.

Speaker 1 (01:29:05):
I I haven't got anything yet. Hold on, I'm gonna
put you on hold. I want you to stay right there, Jay,
can you do me a favor. I'm gonna have Kelly
forwards you those pictures. I gotta take this break. When
I come back. Tell me what you think of these pictures?
The before and after according to this company? Is that cool?

Speaker 6 (01:29:22):
Sounds good?

Speaker 1 (01:29:23):
I'll hang on hold I love it. Hank tight, everybody,
Hang tight three oh three seven one three eight two
five five. Dean's got a question on unpaid wages in Colorado.
It's it's kind of crazy how easy it is to
get paid if you're owed money. Hang tight.

Speaker 7 (01:29:44):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content
than time for an insurance check up free, no obligation.
In comparison, call Compass Insurance paying too much your coverage
of insurance companies find out now three all three seven
to seven to one.

Speaker 1 (01:30:03):
Help.

Speaker 7 (01:30:04):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two all.

Speaker 1 (01:30:16):
Right three O three seven one three eighty two five
five three zero three Martino, We've got a ton kick.
And do you know if jay Brett's got those pictures
of the driveway Kelly.

Speaker 16 (01:30:27):
Initially the attatrises come through. She just resent them and
I'm sending them right now.

Speaker 1 (01:30:31):
Okay, So we're gonna go back to that. Jay Brett's
our expert needs to look at them. The woman said,
the roofing company came out delivered the shingles or driveway
is just all cracked and messed up, and we wanted
to get an expert opinion. So we're gonna do that.
We still got the medved thing going on, and then
we have what were you working on, Dmitri.

Speaker 15 (01:30:50):
I'm still waiting to hear back from Walmart where that
elderly lady was skimmed.

Speaker 1 (01:30:55):
She got screwed from the gypsies five hundred and seventy bucks.

Speaker 6 (01:30:58):
Yeah.

Speaker 15 (01:30:59):
Yeah, and the second thing, and this is ready for
the update. I so Curtis from Performance Concrete, Yeah, Prady
to give us performance.

Speaker 1 (01:31:07):
Oh, let's get him on as soon as we get
a line open, Let's get Curtis on. And what happened
with this is the guy said he got his patio done,
some other stuff around his house, and he said, it's
absolutely horrible. They sent pictures. I didn't get a chance
to look at the pictures. You sent him to our expert.
We're going to pick his brain. Thank god for referral
list dot com good people.

Speaker 15 (01:31:27):
Yeah, he's ready whenever Kelly wants to has time to
call him.

Speaker 1 (01:31:30):
So soon as we get a line there, Kelly, let's
jump to that. Jay Bretz is going to be looking
at that, and then let's talk to Dean real quick.
It sounds like Dean's employer is not paying him. What's
going on with you, Dean.

Speaker 6 (01:31:44):
I got I'm a professional, and I'm certainly in the
exem class, but I feel like I'm being ripped off.

Speaker 1 (01:31:52):
Hey, Dean, you got to start that over man. You
dropped off.

Speaker 6 (01:31:56):
Okay, Hi, I'm a cop professional, so I'm certainly in
the you know, I pay an executive class exam employee.
But I still feel like I've been ripped off by
hours because I was promised a bonus if we, you know,
do a lot of hard work, get good numbers, get
the company sellble and once the company sells, they would
make up for the shortcomings of my of my pay

(01:32:18):
in that sale.

Speaker 1 (01:32:19):
Hey, dean, basic basic questions. Were you paid bi weekly,
monthly sourly sal salary? How were you paid bi weekly salary?
And how much was that.

Speaker 6 (01:32:30):
Promise me that I would take a lower salary and
get paid later.

Speaker 1 (01:32:33):
How much was that lower salary? Dean?

Speaker 6 (01:32:36):
It was on like two hundred and twenty five thousand
at the time.

Speaker 1 (01:32:40):
So what do is say? Okay, so the total year,
of course two hundred and twenty five thousand, right, yep.
And then they promised you, in lieu of paying you
what three hundred thousand, that they would bonish you at
the end.

Speaker 6 (01:32:52):
We typically in my role, especially in the current market,
you would get paid around two hundred and sixty thousand
bays with one hundred thousand dollars bonuses.

Speaker 1 (01:33:00):
Okay, so you're talking, you think you're off. Did they actually,
by the way, did they end up selling the company?

Speaker 6 (01:33:06):
Yes?

Speaker 1 (01:33:07):
They did? And then I assume none of this was
in writing. Was any of this in writing?

Speaker 6 (01:33:15):
Absolutely all of them writing.

Speaker 1 (01:33:17):
Oh so you haven't writing if they sell the company
that you get the bonus. Yeah, I'd love to see
that because if that's the case, I can't imagine you
wouldn't get the bonus. John, can you imagine why he
wouldn't get the bonus if he had that in writing. Yeah,
should be a simple contract, man, I mean, it should
be very straightforward. Dean.

Speaker 15 (01:33:36):
Did you ask anybody but the whereabouts of your bonus?

Speaker 6 (01:33:40):
They're they're trying to bolt on stipulations that weren't part
of it. Right. So it appears to me now that
the previous CEO was up to some of the various
bad stuff.

Speaker 1 (01:33:50):
Okay, and so but you, Dean, you still have a
contractual agreement with them. It either says you'll get the
bonus under the circumstances where the company exited or sold,
or you won't. I mean it's really not that hard.
I mean you either should get it or not if
it's in writing. So, if we look at the language

(01:34:10):
in the contract, to the best of your ability, did
you meet everything you were supposed to meet and did
they get what they were supposed to get to sell
or hit certain numbers? Should you have gotten the bonus
or is there some loophole in there. Whether you think
it's a loophole or not, I don't really care. While
they're saying you're not going to get it.

Speaker 6 (01:34:31):
Well, they're claiming that. Now, they're trying to say that
there was an Estra account and there's being task claims
against it, there was a previous loans against the company,
a bunch of details that weren't anything that I signed.
Another time they came back and say, well, because these
things happen, we can't tell you.

Speaker 1 (01:34:48):
Well, okay, you know in general, that just.

Speaker 6 (01:34:51):
Doesn't feel right to me at all, no matter how
much I make.

Speaker 1 (01:34:53):
Well, there's two things you can do here, man, I understand.
The first thing is, believe it or not, I to
the labor board. You weren't. You were not an independent contractor.

Speaker 6 (01:35:04):
Right, No, I was an employee.

Speaker 1 (01:35:07):
Yeah, I would go to the labor board first. With
that contract. That's not going to cost you anything, period,
end of story. You're going to show up down there,
make an appointment, and you're going to say I was
supposed to get this, and here's why I was supposed
to get this. Here's their handbook, here's our employment contract,
whatever it is, this is what I was supposed to get.
I didn't and open the case. That is the very

(01:35:30):
first thing I would do. Now if they see reason the.

Speaker 6 (01:35:35):
Previous CEO say it again. Do they have an out
when they can blame the previous.

Speaker 1 (01:35:40):
Jean, Is it the same company you worked for?

Speaker 6 (01:35:45):
Yeah, that's what Okay, the company promises.

Speaker 15 (01:35:49):
Okay.

Speaker 1 (01:35:49):
All I'm saying is if the CEO made you a
promise in writing and everybody agreed to it and a
new CEO comes in, yes, they still owe you the money.

Speaker 4 (01:35:59):
Did they say all the company or just get a
new CEO?

Speaker 6 (01:36:03):
They sold the company?

Speaker 1 (01:36:05):
That's just asked that.

Speaker 4 (01:36:06):
So there may be some success reliability issues they're trying
to play here, and he may not be able to
still maintain an action.

Speaker 1 (01:36:12):
That's true. But it's a new entity. Well that's what
I was going to say. I mean, are we talking
to C corp or stock sold and it's still it's
still Microsoft, for example, or are we talking someone just
bought the assets.

Speaker 6 (01:36:26):
I don't know the details of the same.

Speaker 1 (01:36:28):
Oh, that's a big thing. But even so, John, even so,
that doesn't mean the old CEO or the old company
might not it's going to be tougher.

Speaker 4 (01:36:38):
To get But let's be clear, the old CEO was
acting in theory as an agent of the corporation, not
in an individual capacity. You couldn't go through the CEO
himself for your wages, because he's merely hopefully acting on
behalf of the corporation. But that corporation today may just
be a shell of its former self, and there may

(01:36:59):
be no success liability for those unpaid wages.

Speaker 1 (01:37:02):
Or there could be assets still sitting, or.

Speaker 4 (01:37:04):
There could be assets still there, or any number of
different variables in there. You you need to go. I mean,
I still think the labor board is a good way
to go. Go and find out. Let them do the
research and figure out what the status of this corporation is.
Maybe they just bought it lockstock and barrel and they're
still going to be on the hook for your you know,
for your contract live.

Speaker 1 (01:37:24):
How BIG's the company, Dean? I mean, is it massive? Medium?
What do you think they do in a year?

Speaker 6 (01:37:28):
We're like a company of two hundred people. Yeah, we're
a company of like forty people, and when when they
buy us, it's very small.

Speaker 1 (01:37:36):
You know what I would do once again, Dean, I
swear to God, I'd go down to the labor board first.
I would bring the contract. I'd open that dispute against them.
Like John said, they're gonna end up doing some research,
figure out what's going on, and then they're going to
get back to you. At that point, if you still
want to pursue it, I would call a laboring wage

(01:37:57):
attorney and discuss it with them, either a free consultation
or even pay a couple hours to go down and
talk to them and really dig in to if you
have a case or not. But I think the labor
Board's gonna answer some of the questions. They might come
back and say that corporation is no longer. They're just
simply not there anymore. We have no one to go

(01:38:18):
after meeting the labor board, does it? Got it?

Speaker 6 (01:38:26):
But what the labor board of their hometown like, So
that the company is now based in Miami, they were basing.

Speaker 1 (01:38:31):
The wherever you worked. I would go to the labor
board to start here in Denver. I would not fly
off to Miami right now.

Speaker 4 (01:38:39):
Yeah, you don't know that that new company has any
liability for the obligations of the previous company. So the
place to start is the jurisdiction where the previous company,
you know, existed under the laws that dictated how they
handle their employees and everything else. So that's going to
be Colorado. And then you know, maybe there's still something

(01:38:59):
here to go after.

Speaker 1 (01:39:00):
I don't know, I gotta break one percent hold type man.
If you have another question, I'll come back to you.
Dean let Kelly.

Speaker 7 (01:39:07):
No go with a sure thing Denver's Best roofer Excel
Roofing dot com.

Speaker 8 (01:39:17):
You don't pay a cent until you're content.

Speaker 7 (01:39:22):
Time for an insurance check up free, no obligation in comparison,
call Compass Insurance. Pay too much your coverage at dozens
of insurance companies find out Now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

Speaker 3 (01:39:48):
Rift News.

Speaker 6 (01:39:53):
You don't have.

Speaker 2 (01:39:55):
Carn anxious as we can shoot us. He's gonna help
coming man.

Speaker 3 (01:40:03):
This is the Troubleshooter Show. No Tom Martinez.

Speaker 1 (01:40:07):
Welcome, my friends, Welcome to the only show if it's
kind and We're here to solve problems, answer questions, take
complaints to the tune of over three hundred million dollars
three hundred million cash merchandise exchanges refunds, all directly due
to this show. Here's the clue. If you've been ripped off,
you call us. If someone took money and ran, you

(01:40:28):
call us. If they didn't finish the job, you call us.
You got a landlord that's putting the screws to you,
you call us. You got an employer that's not paying
you what was promised, you call us. We dig in.
We try to help in studio with me, attorney of
law John Fuller, John Love. When you come in, you're

(01:40:48):
gonna actually be riding solo on this show the second
and third. Right, that's it. I'm looking forward to coming
back and listening. Tom and I will both be out
of town now, Dimitri, you going to come in with John?
I think you should.

Speaker 15 (01:41:02):
Oh yeah, I have tons of legal questions for it.

Speaker 1 (01:41:04):
Let's pack, let's pack the house for it.

Speaker 15 (01:41:06):
Like free time with a lawyer.

Speaker 1 (01:41:07):
That is true. You know what I would bring yours?
You know, I'll bring to different cases you filed, and
I'll just knock it out while you're here, right all right?
And then Scott you coming in. I love it. We'll
try to get deputy doc in here as well, and
you guys can go at it. Looking forward to it.
Three oh three seven one three A two five five.
Tom and I are trying to build a strong bench

(01:41:29):
to where we can do some other stuff occasionally, and
I think John's a good piece to that puzzle. I'll
let you know, folks when a line's open. I want
to finish up with Pam because we have Jay brettz on.
So Pam called up and said, here's the bottom line.
I only had a few cracks on my driveway before
the shingles were delivered. This huge truck delivers the shingles,

(01:41:52):
and now I've got cracks all over my driveway. She
sent pictures of the before and after. I had our
expert at Excel roof In fact, Jay and his son
they're my roofers. I mean really, we've used them multiple times.
They're just absolutely great guys. In fact, one of the
largest in the state of Colorado. But Jay, you had
a chance to look at the pictures, I assume.

Speaker 6 (01:42:15):
I did.

Speaker 14 (01:42:15):
Mark, did you take a look at them?

Speaker 1 (01:42:17):
I did not. I did not. I dragon was very
late coming out of that last break, so therefore I
was in a rush. But let's just leave it at that.
So what did you find out?

Speaker 14 (01:42:28):
So I can tell those pictures were taken by the
supply house. And the reason why is just because the
first picture that the supply house always takes is a
picture of the address, and then there's lots of pictures
of the driveway, and then there was pictures of materials
stalked on the roof.

Speaker 6 (01:42:45):
It could have only been.

Speaker 14 (01:42:46):
Taken by the supply house. And I didn't count how
many different cracks. I saw that there was quite a few.

Speaker 11 (01:42:54):
And I would say, in my opinion that.

Speaker 14 (01:42:57):
It looks like there was a lot of pre existing cracks.

Speaker 1 (01:43:00):
So that's kind of what we talked about more the
integrity of the driveway, because there was cracks already there.
It would be a hard argument for her to make
that they screwed up the driveway because it was already
screwed up.

Speaker 14 (01:43:15):
There was already multiple cracks on that driveway for sure.

Speaker 1 (01:43:19):
Hey, Pam, I don't think we're going to be able
to do much, but I do want to ask you this.
Did you call up not necessarily the roofer, but the
supply house or whoever delivered the shingles, and did you complain?
And I'm sure you did because you sent us those pictures,
So I'm just being redundant in my questioning to you.
Did they just outright say nothing.

Speaker 11 (01:43:41):
I do not know who the supplier was. I went
through the roofer and there were a total of three
cracks in a driveway, two up at the top that
were like curved ones. Yeah, that supposedly are normal because
we've had the driveway looked at before. Sure, and then
there was one sort of in the middle, but a
whole bottom, now is I mean? And then I course
the old cracks got cracked more, but there's a lot

(01:44:04):
of new ones.

Speaker 1 (01:44:05):
Jay, you saw you saw the pictures. I am not
privy to them. But in other words, is it safe
to say there was five cracks, now there's fifty.

Speaker 11 (01:44:15):
I would say there were three, and now there's I
don't know how many. Okay, I'd have to come so many.

Speaker 14 (01:44:23):
Pam and Mark. The other thing that the other point
that should be made is you can tell a new
crack within let's call it the first seven days got
it because the crack does not have any dirt in it,
and it is an obvious fresh crack. And I didn't
if you had proof of that, Pam, that that would
be something else to talk about with them. But from

(01:44:46):
what I saw those pictures on the driveway. There was
just multiple cracks, and I would say, it's going to
be a hard deal. Well, let me put it like this,
Jay responsible, What.

Speaker 1 (01:44:57):
Would you guys do. Let's say let's say you were
the and this came up in this exact circumstance, what
would you do?

Speaker 14 (01:45:06):
I would have gone out there immediately, and I would
have identified any new cracks that it happened. I would
calculate the square footage of the pads, in my opinion,
would vary if the pad already had a crack on it.
When I say a pad, I'm talking to ten by
ten sections. If the section already had cracks, I would say, no,
I'm not responsible. But if it was a pad that

(01:45:27):
did not have any cracks and it was obvious that
we had cracked it, I would offer the customer. I
think twelve dollars a square foot is with.

Speaker 1 (01:45:36):
Like what said, Pam, You're going to have to do
a little research on those pictures and literally figure out
is there any squares that had no cracks? And now
they do? Do you understand what we're saying inside each expansion?
Joyt Yep.

Speaker 14 (01:45:52):
Right.

Speaker 11 (01:45:53):
The thing is that those pictures are all after pictures
before picture they don't. I don't think they have before pictures.

Speaker 14 (01:46:02):
I believe that those were before pictures. And the reason
I say that is because I know the format that
supply houses, the sequence that they take the pictures. The
first thing they do is take a picture of the
address of the house.

Speaker 1 (01:46:15):
Jay, do you know who that supplier is?

Speaker 15 (01:46:19):
I have no idea.

Speaker 1 (01:46:20):
Okay, how many? Just put your skirt up real quick,
tell me how many like suppliers are there in town.

Speaker 14 (01:46:28):
JAYT Let's call it eight to ten different supplies.

Speaker 1 (01:46:33):
Okay, I said, there's quite a few. That's all I
want to know. That's cool, so listen.

Speaker 14 (01:46:39):
Hold on all. Oftentimes the rioffer will have a clause
in their contract that says they're not responsible for any
driveway cracks.

Speaker 11 (01:46:49):
Okay. And I don't know how that's.

Speaker 14 (01:46:52):
Pam would need to research the contract that she signed
to even see if she has a leg to stand
on in the first place. And another thing that I
just want to bring up, and I think there's a
good information for you, Mark, most suppliers make the homeowner
sign a waiver before they even pulled the truck on.

Speaker 6 (01:47:11):
You said that we're not responsible.

Speaker 11 (01:47:13):
And I did. I did not Okay, that is just
and I want to.

Speaker 14 (01:47:17):
Give your heads up to everybody listening. Excel does not
make people sign.

Speaker 1 (01:47:21):
Hold on a second, that brings something up again, John
Fuller Attorney, put your legal cap on for a second.
If they did not get her to sign anything saying
we might damage the driveway, we already know just because
of the pictures that there was some pre existing damage,
some cracks, but now there's many more cracks. Do you

(01:47:41):
think she has any kind of a remedy here when
it comes to monetary Do you think she's going to
get paid or no? Wayose? No, I really don't. I
don't think so either, Pam. I mean, really, that's what
we can do for you, which is virtually nothing. I
mean I would just give up on it now. I've
way already lost some of its integrity. And we've had

(01:48:03):
an expert on that's one of the largest roofers in Colorado,
Jay Bretz, and he's saying no, no, no, no, And
I'm sure that's not what you want to hear. But
we tend to give people the facts, so that's kind
of the deal. Hey, Jay Brett's by the way, man,
anybody out there needs a roof or you call Jay.
These guys are absolutely unbelievable. They put a hailproof roof

(01:48:25):
on my house. I was able to save money on
my homeowners by well. First of all because of the
kind of roof, I saved some money. But where I
save most of the money, I up my deductible because
I know nothing's going to happen to my roof. It's
a synthetic like plastic, but it looks like slate. It's

(01:48:45):
absolutely beautiful. You did all the gutters out there too,
And I have these guys out twice a year to
do the cleaning. I hope you do the same thing
next year. But here's what they do. It's one hundred
and ninety nine for a one story, two ninety nine
for a two story, et cetera. But people call the
show all the time, going should I get a gutter

(01:49:06):
helmet or any of this? If you really start thinking
about it, if you got good gutters, a gutter helmet
system on a big roof could be ten grand. You
can get those things professionally cleaned all the time for
the rest of your life by Excel roofing and never
have a problem. Jay, you want to throw anything in there,
I'd like giving you some free advertisement because you've done

(01:49:28):
so right by Suzanne and myself.

Speaker 14 (01:49:31):
No, I appreciate everything that you're saying. That roof is
pretty damn hail proof.

Speaker 6 (01:49:36):
If Hale destroys that.

Speaker 11 (01:49:37):
Roof, armageddon has happened.

Speaker 14 (01:49:38):
Yeah, so there's I mean, we're talking like literally softball
size hail coming down.

Speaker 1 (01:49:44):
Oh, there'd be holes in cars.

Speaker 14 (01:49:47):
Exactly. So in terms of the gutter cleaning thing, our
prices have gone up, except for Martino listeners. If there's
a Martino listener out there and they say, hey, I
want my gutters clean for the one ninety nine special,
I'm going to honor that.

Speaker 1 (01:49:58):
Forever they send out. It's not it's not like one
dude comes out.

Speaker 10 (01:50:04):
Man.

Speaker 1 (01:50:04):
They send out a crew. When they're done, they take
hoses to every downspout, Everything is cleaned inside out. You're
never gonna go wrong with Excel Roofing. Check them out
at Excel roofing dot com. If you do want that
gutter cleaning, make sure you mention that to them. And
this kind of is a time of year to get
it booked. Once hail comes and stuff, let me tell
you everything's focused on new roofs. So give them a

(01:50:26):
call three oh three seven sixty one sixty four hundred,
three oh three seven six one sixty four hundred Jabretts
excel roofing dot com. Gilbert has a question on reimbursement.
Dave's got a question on a license plate. And we
can free up Pam, and we can free up Jay
Brett's Kelly. And that means two lines open three oh

(01:50:48):
three Martino.

Speaker 7 (01:50:54):
Go with a sure thing Denver's Best Roofer excel roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance. Pay too much your coverage at dozens
of insurance companies find out now three oh three, seven
to seven to one help. You'll think you're his only

(01:51:15):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 1 (01:51:28):
All right, three oh three seven one three eight two
five five three oh three Martino. By the way, that
numbers at three oh three Martino. It works on and
off to here. You can contact us anytime if we
can't get right to the phone to try to help you.
Leave a message. I promise we'll get back to here
really quick. Kelly checks all those numbers every morning. So
if you got friends, you got family members, I don't

(01:51:50):
even care if they're in state or at a state.
We love helping people. Our reach is vast. In fact,
we've got more downloads than most shows on iHeart across
the nation. Across the nation. That doesn't include YouTube, Facebook,
over the air. It includes other affiliates like in Colorado

(01:52:11):
Springs KRDO. It doesn't include that just the podcast is amazing. Now,
Gilbert has a question on reimbursement. What do you mean
by that? A question on reimbursement, Gilbert?

Speaker 6 (01:52:27):
Hi, Mirk, Hey, Matt, So I have a Oh.

Speaker 1 (01:52:32):
You're good, go ahead, Gilbert.

Speaker 19 (01:52:35):
Oh, I'm sorry. I have a storage unit that requires
me to keep Renter's insurance on my unit.

Speaker 1 (01:52:42):
I love that.

Speaker 19 (01:52:43):
First sure the letter come out, the for sure that
they come out. I have the insurance on there. But
for whatever reason, I either didn't get the notice or
I didn't renew or give him the proof that I
had insurance on there. Sure, And I was just wondering
if it doesn't say anything in their leafs about me

(01:53:03):
getting reimbursed for any of the money that I've given
them extra money. It's all it says. And their contract
is that if I don't apply them with the notification
that I have insurance, that they're going to add their
insurance and I have to pay for it.

Speaker 1 (01:53:15):
You know what I wanted to know is yeah, go ahead.
You want to know, go ahead.

Speaker 19 (01:53:21):
If I am able to give you in burse from
them or not.

Speaker 1 (01:53:23):
Well, hold on, I've got some basic questions Forget about
the first year. Let's go into the second year where
you did not renew coverage. Is that correct?

Speaker 19 (01:53:34):
No, I didn't need to because my insurance automatic picks up.

Speaker 1 (01:53:38):
Oh okay, hold on, Gilbert, So you're saying you had
double coverage.

Speaker 19 (01:53:41):
Basically, yes, I would double coverage.

Speaker 1 (01:53:47):
So okay, this is very curious, John, I've never shared
this with you. This is crazy. And he has the
exact same problem I ran into. So add a line
up in law school and why she's in one of
these apartments where there's like three people. Each person has
their own room, bathroom, closet, their own living area. Then

(01:54:10):
they have a common kitchen and you have to carry
insurance and if you don't they put forced insurance on it.
So happens. Same thing happened to me, but two years later.
I usually just pay her rent for the entire year
so I don't have to deal with it. So I
make a lump some payment each year. Three years in
law school, I go to make the last payment, like

(01:54:32):
whatever it was six months ago, and I'm finally looking
and I'm going, now, wait a minute, this isn't what
it's supposed to be. They'd been charging me for insurance
for the second year and just about to start charging
me for the third year, even though I not only
had coverage the old time, I had proof of coverage
from Compass Insurance. I sent it to him and they said, well,

(01:54:55):
you were supposed to upload it to the portal. My
argument with them is that's crazy because whatever you attached
onto mind had zero value to me, and I'm assuming
it wasn't even a product that you guys were buying
from someone else. I think you were just charging me
x amount, So I want to see the policy info
you're claiming. They didn't produce it, and they ended up

(01:55:17):
literally reimbursing me for the time paid. But what are
your thoughts on Gilbert's situation. I mean, if he didn't
prove it, but yet he still had coverage and they
charged him for that coverage. Well, let's pretend it's a
car that you have financed and you don't prove to
the bank or credit union that you have full coverage

(01:55:39):
on the car or you know, collision coverage. So then
what and they put forced insurance on it? Or a
house that they put forced insurance because a mortgage company,
isn't it unjustin Richmond?

Speaker 4 (01:55:54):
It may be, but it's at its heart a contract action,
you know. I mean, there are the there are conditions
that have to be met before they can put that
insurance on there. Okay, if they're met, regardless of what
really happened or quote unquote what you know, that that's
all that really matters when you interpret a contract. If

(01:56:14):
you didn't have the insurance and you didn't provide them
proof or you know, perhaps in some mistake.

Speaker 1 (01:56:19):
That's a big difference though. But if you did have
the insurance and for whatever assume they would get the
proof or had the proof, and then they end up
charging you for insurance while you're covered.

Speaker 4 (01:56:29):
I would think they should have to give you some
kind of notice of their intent to add that.

Speaker 1 (01:56:33):
I know this. If you have two automotive policies, one
of them's got to pay you back. Right.

Speaker 4 (01:56:39):
Well, I have had accidents where we cashed out two
policies that overlapped each other. Oh my god, and we
we got limits out of both of them.

Speaker 1 (01:56:49):
Oh my god. Yep, Oh my god. I did not
know that.

Speaker 4 (01:56:53):
So we had we had a kid that moved to
town from like Philly or somewhere else, right, and knew
that he had to get new insurance what he got here,
and he did, but he didn't cancel his old intang
it would run out. And we discovered that's another thing,
like what we do. We discovered that there was another
policy and effect.

Speaker 1 (01:57:11):
Did the other Did the other policy ever? Find out
there was two policies? Yeah?

Speaker 7 (01:57:17):
Wow.

Speaker 4 (01:57:18):
They fought over who went first, but in the end
we got all of both.

Speaker 1 (01:57:23):
So Gilbert, Gilbert, when you talk to this place and say, hey,
here's my proof of coverage, what do they say you
were supposed to upload it, you didn't give it to us?
What do they say?

Speaker 6 (01:57:34):
True?

Speaker 19 (01:57:35):
So what happened was is the first year they got
it the second year. So you either sent the letter
saying that I needed to show them proof, and I
didn't either get it to them or I forgot to
give it to him. It was still covered under my current.

Speaker 1 (01:57:49):
I get you, but since then when I it was
covered the whole time, you never lapsed in coverage, but
they charged you for a year of their own coverage.

Speaker 6 (01:58:00):
Yeah.

Speaker 1 (01:58:01):
Man, what do you guys think, Tomitri, you're pretty good
at Uh.

Speaker 19 (01:58:06):
There's nothing. There's nothing specifying that they don't have to
pay me. The only thing that's specifying in the contract
is that if I don't show them proof that.

Speaker 1 (01:58:21):
Yeah, and that's exactly what happened. Your only argument would
be I did show you proof, but you don't have proof.
You showed them proof.

Speaker 4 (01:58:27):
Yeah, And if your excuse and defense is I forgot
to give it to you, I don't think that's a
very strong position.

Speaker 1 (01:58:34):
What was your excuse when you talked to him? Did
you already tell them something?

Speaker 6 (01:58:39):
So yeah, they're just.

Speaker 19 (01:58:40):
Humming and on. They're saying, well, here's my boss. Gave
me a copy of the contract and I said, I
read that already and there's nothing in it.

Speaker 7 (01:58:48):
Yeah.

Speaker 1 (01:58:48):
This is the part that I This is the part
I don't know the answer to. But it drives me
crazy if someone says, like a credit union, we're going
to put forced insurance because you're not giving us proof
of insurance on that automobile that we collaborize. Here's what
I can't stand. What amps? If they don't what ams?
They just charge you for it and it's just an

(01:59:08):
internal thing they wrap up. There is no actual coverage.
That's where I go. It's not fair. So but we'll
never know that because what does that insurance cover anyhow?
Just your liability? I mean, what does this insurance cover?

Speaker 4 (01:59:22):
No, no, no, no, it doesn't cover that at all. It
doesn't insure this guy to go out and drive safely
and legally on the streets of whatever.

Speaker 1 (01:59:30):
It does.

Speaker 4 (01:59:30):
Talking to storage unit, it protects their interests only No,
I know that.

Speaker 1 (01:59:34):
In the case of a car, it protects nothing but
to collateral. But in the case of the storage unit,
what the hell did the insurance even cover fireflood? I
don't know.

Speaker 19 (01:59:47):
Insurance just covers their their their property, so it does.

Speaker 1 (01:59:50):
It's his liability on his little chunk. Basically, like if
you accidentally drove through the door or something, Yeah, they're
going to charge you for anyway. What you're gonna see
it sucks. Yeah, one of you guys want to take
a stab at it. I mean, you know, really, I
don't want to put stuff on you. You guys don't
even want to do so. Honestly, I'll be happy to

(02:00:11):
look in. You want to take a call on it.

Speaker 15 (02:00:14):
Yeah, absolutely, I'll need you to speak with a caller first,
because I have to confess to missing most of his
call because I was on the phone with Walmart.

Speaker 1 (02:00:20):
Oh, I can't wait to hear that update. In fact,
hold on, hold on, man hold everything. Gilbert Dmitri's gonna
talk to you during break we come back. The Walmart
thing was crazy. Lady walks in and basically a woman
walks up to her in Walmart and says, I don't
have any money. My kids are hungry. I've got three

(02:00:40):
cans of formula. Can you help me? The lady's nice enough,
she agrees to pay for the formula while they're still
walking around the store, heading up to the front. Every
time the woman turns around or whatever, meaning the lady
that got scammed, the woman that's scamming, or keeps throwing
stuff into her grocery cart. An example would be Claire

(02:01:00):
to medication. Maybe some gift cards, I don't know, different
things equaling four hundred and five hundred and seventy dollars.
So the bottom line is the old woman and she's
a woman at risk possible dementia over seventy years old.
The bottom line is this, she got taken by this
person for five hundred and seventy dollars. And we know

(02:01:20):
what happened because Walmart later on pulled the surveillance and
they actually acknowledge this as a problem in Walmart stores
right now or in some Walmart stores that these gypsies,
and I'll use the word gypsies are literally ripping people
off with this scam. So she got screwed. Dmitri got
through to Walmart. We're gonna find out what happens after this.

Speaker 7 (02:01:50):
Go with a sure thing Denver's Best Roofer Excel roofing
dot com.

Speaker 8 (02:01:54):
You don't pay a cent until you're content.

Speaker 7 (02:01:59):
Time for insurance check up free, no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three all three, seven, seven
to one help. You'll think you're his only customer when
you choose Frank Durand the real estate man dot com
to list your home with Remax Alliance three all three
nine two zero sixteen twenty two all.

Speaker 1 (02:02:23):
Right three on three seven one three eight two five five.
I gotta go to this update. I gotta recap real quick.
Bottom line is some gypsy's basically screwed this poor old
lady that's possibly got dementia in Walmart. They talked her
into buying some baby food or baby formula and ended
up getting her for five hundred and seventy bucks. Who

(02:02:45):
did you talk to at Walmart? Deputy Demetri hi Mark?

Speaker 15 (02:02:48):
Just a few minutes ago, the store manager at that
particular store called me back and we had a conversation
about it. I was very surprised to find out that
he's never He hasn't heard of this event.

Speaker 1 (02:02:59):
He has not heard it. No, so he First of all,
they said the video was pulled.

Speaker 15 (02:03:04):
Yeah, so it sounds like the security department didn't communicate
this to the store manager.

Speaker 13 (02:03:09):
No.

Speaker 15 (02:03:09):
No, but okay, well it might be like a normal
everyday occurrence of it that store.

Speaker 1 (02:03:13):
So what did he say?

Speaker 15 (02:03:14):
So he's going so I politely asked him to humbly
requested him to consider issuing a gift card to the
eld early lady because the scam drained her and literally
her entire disability check for the month. Oh my god, Yeah,
this is this has a tremendous impact. So he told
me that he needs to look into this, and I
believe him. Of course, I didn't expect an answer right

(02:03:34):
on the spot, so he needed some details. I gave
him the caller his name and cell phone number. He
told me he's going to immediately call her, get the details,
start researching, and then he's going to call me back
once he Completeshi.

Speaker 1 (02:03:48):
I think Walmart, honestly, I think they're going to do
the right thing, and I don't think they owe anything.
I agree they did nothing wrong here. She got scammed
inside the store. I've been in a Walmart, Dmitri where
somebody was staring at gift cards and they looked dazed
and confused. And I walked up and I said, can

(02:04:09):
I help you find something? And I don't work there,
And at the same time I walk up, and employee
walked up and the guy said, well, I was told
to buy five of these whatever these were, And the
employee actually jumped in and said, no, no, someone's trying
to trick you and went into this whole bit. So
I know Walmart does get trained for stuff like that,

(02:04:32):
but you know what, we're a Walmart town. What do
I mean by that? Who do you think owns these them?
They're Broncos out here.

Speaker 15 (02:04:39):
Oh of course. So I mean they have quite a presence.

Speaker 1 (02:04:42):
They got a hell of a presence out here. And
I bet there's a market manager, a market manager, possibly
a store manager JJ or somebody else. I'm just making
names up here, Ellis. I'm just saying that might be
able to come through with this five hundred and six dollars,
I hope. So, I think Walmart's one of the best

(02:05:03):
companies out there.

Speaker 15 (02:05:04):
I'll say that the gentleman I spoke with really took
this matter very seriously, and he didn't tell me no
right on the spot. He's going to educate himself on
this issue.

Speaker 1 (02:05:12):
And you might hear back from the market manager as well.

Speaker 15 (02:05:15):
Yeah, yeah, left him a message as well.

Speaker 1 (02:05:17):
Hey, Dave, what's going on with your license plates?

Speaker 6 (02:05:21):
Well?

Speaker 1 (02:05:22):
Mark, Yes, sir, Yes, Dave, David, Yeah, Mark.

Speaker 13 (02:05:31):
I wanted to ask this question for tonks that once
on time I heard it he was on help these
event people from Venezuela. Okay, I guess I'm donated a
car and he wanted it for them.

Speaker 1 (02:05:43):
Dave, hold on a second, let me let me take
this break. I'm up against it. Put your thoughts together.
You've been holding for fifty minutes and you're not spitting
anything out. But I do want to hear what your question.
Your comment is.

Speaker 7 (02:05:57):
Right after this, go with a sure thing vers best
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Speaker 8 (02:06:02):
You don't pay a cent until you're content.

Speaker 7 (02:06:08):
Time for an insurance checkup free no obligation comparison call
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you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
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Speaker 1 (02:06:30):
All right, three oh three seven one three eighteen five five.
I got to dive right into this, Dave. I was
asking Kelly what your question was. Tell me if I
got the question correct. You want to know if somebody
with an out of the country license can register a
car in Colorado. Is that your question? Yes, okay, The
answer from everything I'm seeing is yes, you can. You

(02:06:55):
absolutely can. It says you'll need some documentation besides that
out of the country license, the vehicle's title, or a
current out of state registration of ven verification if the
vehicle was titled in another state, proof of insurance, proof
of address, proper identification, which I am not sure what

(02:07:16):
that comes down to, but it says yes, as long
as it's proper identification, you can do. You know someone
having trouble doing it.

Speaker 13 (02:07:25):
Dennis Thlot people friends of mind, you have Venezula driver license.
They went down here, they have auto insurance missions and
they won't not give them flights because they say you
need a Colorado drive license.

Speaker 1 (02:07:34):
Well, you definitely don't need a Colorado driver's license. So
I don't know why they're saying that. But whether or
not they have proper id meaning they're Venezuelan license, that
I can't answer the question to. But I can tell
you this right now. I you know, if I lived
in California, I can come register a car in Colorado
with my California license And it literally says at Colorado

(02:07:57):
dmv uh. Basically you can do it if you're from
another country. So I don't know what else the deal is. Man,
We're not talking about getting a license. We're talking about
registering a car. Correct.

Speaker 6 (02:08:11):
Ye.

Speaker 1 (02:08:13):
They must not just know who these people are. They
must not trust whatever identification they have. I mean, really,
in Colorado, you could probably register an Apple if you
wanted to. I mean, honest to God, they'll give a
license to anybody. So, I mean, I'm not sure what
to make of it. I'll tell you what. They'll leave
your information with Kelly, and I'll pass it on to

(02:08:34):
someone I know that's helping a family out like that, Okay,
And I'm going to see if he's got any information.
And as you know, that's Tom. I'm going to see
if Tom ran into this issue at all, and I
will have Tom email you directly. John Fuller Fuller Law
loved having you in parting words. I mean, really we
talk about personal injury. I want to say something. A

(02:08:57):
lot of people wait too long after an accident. How
many people do you think right after that jarring experience
of a bad accident, you know, you get out of
the hospital, you're finally back at home or out of
the er, and you might think, oh, Okay, in a
few days, I'm going to feel better. But how long
do injuries take to show up? I mean, I know
that's basically a crystal ball question, but I mean there's

(02:09:20):
people that think they're going to be better in a
few days and weeks later they're still in pain.

Speaker 4 (02:09:26):
I mean, like for real, Yeah, I think most people,
you know, most people just have this attitude that I'm
gonna be okay and it's all going to work out.
And they wake up and the very first thing that
they're really concerned about is the property damage. Really and truly,
you need to be concerned about the damage to you. Yeah,
we'll get the property to sort itself out. Yeah, that's it, folks. Listen,

(02:09:46):
any questions you have, John's happy to answer them when
it comes to personal injury. Three oh three, five ninety seven,
forty five hundred, John Fuller, Fuller Law, Dmitri.

Speaker 1 (02:09:56):
Thank you. We're gonna have updates hopefully tomorrow on Walmart. Scott.
Thank you, thank you, Dragon, thank you. See you tomorrow.

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