June 19, 2023 • 28 mins
When you manage people, they ask you for things: to extend a deadline, to make an exception, to give them a raise or more resources. Maybe they don’t even have to ask; you notice the need and start thinking about how to meet it. Negotiations professor Martha Jeong explains the mindset, framing, timing, and tone that’ll position you to get the most mutually beneficial solution.
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