October 23, 2019 • 41 mins
Cobertura do 4º Fórum Brasileiro de Fidelização, trazendo entrevistas com Paulo Curro, diretor-executivo da Associação Brasileira das Empresas do Mercado de Fidelização (ABEMF) e Sean Claessen, vice-presidente executivo de Estratégia e Inovação da agência canadense Bond Brand Loyalty. Em pauta, as tendências para o futuro e a formação no mercado.
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