October 23, 2019 • 71 mins
Segunda parte da cobertura do 4º Fórum Brasileiro de Fidelização, com entrevistas do advogado Renato Opice Blum, coordenador do curso de Direito Digital do Insper e sócio-fundador do Escritório Opice Blum e Antonio Serrano, fundador e CEO da Juntos Somos +. Em pauta, fidelidade no varejo de construção e mudanças na legislação do uso de dados.
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