There's growing calls for security guards to receive more protections and power - including the legal ability to detain offenders.
This comes as security guards face increased hostility, including verbal threats and even physical aggression.
Security Association CEO Gary Morrison says security staff would like the power to detain offenders in order to crack down on shoplifting.
"We can do a citizen's arrest, but that's in very limited circumstances. Generally, security staff are instructed to not take any form of attempt to detain people."
LISTEN ABOVE
See omnystudio.com/listener for privacy information.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.