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April 25, 2024 6 mins

Today’s Phone Tap victim uses a box meal prep service and her last delivery was one meal short! While she wants some kind of refund for their mistake, we’re about to make her life harder than ever!

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Episode Transcript

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Speaker 1 (00:00):
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consultation from Bradley Johnson Lawyers. Visit one eight hundred douy
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Speaker 2 (00:15):
Away Today we call a woman who uses one of
those box meal prep services. Yeah, you know where they
deliver a bunch of prepackaged dinners to your house. Well,
her latest shipment was missing a meal. She emailed the
company asking about a refund and then told her roommate
about it. So, you know what, We're more than happy

(00:36):
to do that for her, if she can navigate through
the most annoying automated help system ever. Yeah, if your
phone sat right now. Hello, Hi, I'm calling from Chef Mealboxes.
Is this Christine Long? Hi? Christine, My name is Rick. Rick. Osh.

(01:00):
We got a request from your account saying you'd like
a refund for an incorrect meal you received. Is that right?

Speaker 1 (01:06):
Yeah?

Speaker 3 (01:07):
That is because normally I order six of these and
this time I only got five. So something.

Speaker 2 (01:15):
Oh no, I'm sorry to hear that.

Speaker 3 (01:17):
Yeah, it was pretty disappointing.

Speaker 2 (01:18):
I can understand, so our automated system is going to
handle that for you. Just follow the prompts and we're
going to make this right.

Speaker 3 (01:25):
Can you just do it now? Please?

Speaker 2 (01:27):
I'm so sorry. Everything runs through our system now, but
it's actually very simple. You should just be in and
out real quick.

Speaker 4 (01:35):
Okay, I guess if I have to.

Speaker 2 (01:37):
Yeah, so just hold and I'll patch you through. Okay,
Thank you.

Speaker 3 (01:42):
Are you hungry? Are you hungry?

Speaker 1 (01:53):
Yes?

Speaker 2 (01:53):
I am a banana yu young young Yum yumy young.
This is weird.

Speaker 4 (02:04):
Press one if you'd like to learn more about our
food delivery process. Press two if you would not like
to learn more about our food delivery process. Press three
if you just want to know just a little bit
about it. Press four if you want to know much
more about it, Or press five if you want to
know the medium average amount so more than a little,

(02:25):
but also less than the most via.

Speaker 3 (02:29):
Operator.

Speaker 4 (02:31):
Or you can press six if you'd like a different
set of options, or.

Speaker 3 (02:35):
You yes, I am as a ridiculous from.

Speaker 1 (02:46):
Operating yung yum yum yum yum yung yong.

Speaker 4 (02:50):
Press one if you are calling about our new line
of vegan meals. Press two if you are calling about
our new line of vegetarian meals. Press three. If you
are interest in our new line of high carb, low fat,
vegan vegetarian meals with a giant brownie on the side.

Speaker 3 (03:06):
Oh my god.

Speaker 4 (03:07):
PRIs four if you just want us to send you
a bag of flax seed, or you can Press five
if you'd like to hear a different set of options.

Speaker 3 (03:16):
Why is wrong with the thing? Yes? This again? M Yum,
yum yum.

Speaker 4 (03:34):
Press one. If you'd like your food delivery to be
dropped off at your front door, with the label facing
the street. Press two. If you'd like your delivery to
be dropped off to the side of your house so
no one knows you can't cook. This is the dumb
automated Press three. If you'd like your delivery to be
placed inside a bush or shrub near your property so

(03:55):
your partner has no idea you're sneaking extra food into
the house. Dress for If you'd like us to add
a family sized bag of Cheetos to your delivery in
an unmarked box.

Speaker 3 (04:06):
Where's the refund option? You? No? Yes, music, I don't want.

Speaker 2 (04:15):
This cheff mealboxes. This is rick o'sheha How can.

Speaker 1 (04:19):
I help you?

Speaker 3 (04:20):
Hey, you're the guy who transferred me.

Speaker 2 (04:22):
For my refund.

Speaker 3 (04:24):
Uh?

Speaker 2 (04:25):
I'm sorry? Who is this?

Speaker 3 (04:27):
This is Christine? We literally just had a conversation two
minutes ago.

Speaker 1 (04:31):
How do you not remember this?

Speaker 2 (04:32):
Uh? Keep going? What was your issue?

Speaker 3 (04:35):
I was calling about the food delivery box and then
you sent me to this both audio voicemail that kept
playing this annoying song and there was no even option
for for trying to talk to customer service on there
or getting a refunded.

Speaker 2 (04:48):
You know what, that's probably on me. I must have
not sent you through to our refund center.

Speaker 3 (04:53):
I told you I don't have.

Speaker 4 (04:55):
Time for this, So welcome to the refund center.

Speaker 3 (04:59):
Yeah.

Speaker 4 (05:00):
Ohmress one if you would not like to get a
refund for a missing or damaged meal, now press two.
If you'd like to skip your missing meal and let
our company keep your money. Pross three. If you'd like
to learn all about our baby oatter welfare program that
specializes in tender meat consumption baby or press four. If
your roommate's name is Zara and she's doing a prank

(05:21):
phone call on you.

Speaker 3 (05:24):
Why are you talking about my roommate Zara?

Speaker 2 (05:29):
Oh my god, Christine, you're on a radio choke called
Brook and Jeffrey in the Morning. This is a prank call.

Speaker 3 (05:36):
Why what?

Speaker 2 (05:38):
It's because your roommates Zara told us that you requested
a refund. She wanted us to mess with you. Look, look,
I know the prank is done, but I actually do
need to send you to our automated system just one
last time.

Speaker 3 (05:51):
Okay, No, I didn't handle it.

Speaker 4 (05:53):
Press one if you thought the phone tap was funny,
we'll truss two. If you'd like us to send you
a complimentary meal of roasted garlic and butter baby otter
ragu no no, no, wake up every morning with boom
taps weekday mornings on the twenties Brooke and Jeffrey in
the Morning.
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