Madroit Podcast

In this episode of the Madroit Marketing Podcast, Jordan Winston explains how to rebuild a business’s marketing from scratch with a simple, no-fluff system. The focus is on fixing a “focus problem” by simplifying and starting with the foundation: define the goal and strategy, clarify messaging, build or refine a website, optimize a Google Business Profile, and create a full-funnel path through fulfillment and reviews. They recommen...

In this Madroit Podcast episode, Jordan and Winston discuss follow-up as a key missing link in the marketing-to-sales journey, arguing that many businesses generate leads but lose revenue due to slow, inconsistent, or forgotten responses after form submissions. The episode highlights that the first company to follow up usually wins, citing that only 7% of companies respond within five minutes while 50% take five days. Key principle...

Jordan and Winston discuss how a good-looking website can quietly kill ROI if it doesn’t drive visitors to take action. They cover common signs of poor conversion (low form fills, no calls, high bounce rates, weak scroll depth, and users spending time without acting) and real customer feedback that signals confusion about services, service areas, or next steps. The episode breaks down core causes like unclear homepage messaging, la...

Join hosts Jordan and Winston as they dive into one of the most frequently asked questions by businesses: Should you hire an in-house marketer or partner with an agency? This episode breaks down the pros and cons of each option, helps you identify the gaps in your marketing strategy, and provides insights on when to hire internally or bring in external expertise. Learn how to build a smarter, more sustainable marketing system tailo...

In this episode, we uncover the often-overlooked, yet powerful, marketing tool of Google reviews. Learn how these simple, free reviews can boost your business’s local SEO, build trust, and increase conversions by over 30%. Discover strategies to efficiently obtain, manage, and utilize Google reviews through direct links, QR codes, and automation. We also discuss how to train your team to ask for reviews, the importance of respondin...

In this episode, we dive deep into local marketing strategies that truly make an impact for service-based businesses, nonprofits, and regional franchises. Explore why local marketing is more important than ever and discover actionable tactics, including optimizing your Google Business Profile, creating localized content, engaging in local social media, leveraging paid ads, and the crucial role of reviews. Learn about common mistake...

Welcome to another episode of the Madroit Podcast, where we dive into marketing with purpose. In this episode, we explore the importance of intentionality in marketing strategies. We discuss the common pitfalls of 'aimless marketing,' the necessity of aligning your strategy with clear business goals, and practical steps to build a purpose-driven marketing plan. Learn how to maintain focus, avoid shiny object syndrome, and e...

Join us on this episode of the Madroit Podcast as we delve into the nuances of algorithmic and feed-based marketing. Discover how platforms like Instagram, TikTok, YouTube, and Facebook shape content exposure, and learn strategies to enhance your engagement and brand awareness. We discuss the importance of hook-driven content, native formatting, emotional content, and leveraging AI tools like ChatGPT for ideation. Avoid common pitf...

In this episode of the Madroit Podcast, we delve into the transformative concepts of content repurposing and orchestration. Discover how to turn a single piece of content into multiple valuable assets and strategically plan their release to maximize reach and engagement. Learn practical tips on creating a content ecosystem, optimizing your marketing investments, and avoiding common pitfalls. Perfect for businesses of all sizes look...

This episode pivots from our AI series to provide an in-depth review of marketing trends and strategies from 2025, highlighting key trends like email, owned audience growth, and short-form vertical video. We also discuss common pitfalls such as overreliance on AI and social media fatigue. As we look ahead to 2026, we recommend strategic priorities including deep personalization, multichannel content ecosystems, AI-driven strategy s...

In this episode of the Madroit Podcast, we conclude our three-part series on AI by exploring how artificial intelligence can elevate your marketing strategy and business decisions. Learn how AI can transition from an assistant to a strategic advisor, helping you plan campaigns, analyze data, and optimize customer journeys. Discover practical tips on crafting effective prompts, leveraging AI for data insights, and setting up safegua...

Welcome to part two of the Madroit Podcast AI series! In this episode, we explore how to integrate AI into your business processes to save time and boost efficiency. Learn about identifying bottlenecks, automating repetitive tasks, and using tools like ChatGPT and Zapier to streamline communications and content creation. We also discuss building repeatable AI workflows that can enhance customer interactions and boost your productiv...

In this episode, we launch a three-part series on how to utilize AI, beginning with the essential skill of prompting. Learned how to craft effective prompts to get the best results from AI tools like ChatGPT. Perfect for beginners, this guide will help you integrate AI into your business processes to save time and spark new ideas. Tune in to hear real-world examples, practical tips, and a simple framework to enhance your AI interac...

Unlock the power of AI for your small business! In this episode of the Madroit Podcast, Jordan Haynes and Winston Hofer break down how home and professional service businesses can use AI tools to boost customer engagement, save time, and deliver more personalized experiences—without needing to be a tech expert. Learn about practical tools, common mistakes to avoid, and easy ways to get started with AI today. 

Episode #: 47  

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In this episode, we delve into zero-party data, a privacy-friendly approach to personalizing marketing that fosters trust with your customers. We define zero-party data, provide real-life examples, and discuss the importance of respectful data use in gaining customer loyalty. We also offer practical steps for small businesses to get started with zero-party data collection and explain how to effectively leverage this information for...

In this episode, we delve into the crucial role of trust in marketing and why it may be more important than having a compelling offer. We dive deep into how trust manifests in marketing, why it's a long-term strategy, and actionable steps to build trust for your business. From understanding the emotional and transactional aspects of trust to leveraging testimonials and transparent communication, this episode is packed with insi...

In this episode, we explore how to build authority and trust within your marketing and sales strategies. Learn about the perception of authority, the importance of establishing credibility, and how it can shorten sales cycles and increase conversion rates. We'll cover practical steps like utilizing testimonials, Google reviews, content creation, and social proof. Additionally, discover the benefits and potential pitfalls of hav...

In this episode, we delve into the profound impact of AI on marketing. From changes in search result metrics to the emergence of zero-click searches, we discuss how companies can adapt to these new trends. Discover the shift in consumer behavior, the importance of providing valuable content, and how platforms like ChatGPT and Google are evolving. Please tune in to learn how businesses can optimize their presence and track effective...

In this episode, Jordan and Winston discuss how to enhance your company's marketing strategy across various stages of growth: startup, growth, and established business phases. They'll cover key characteristics, budget allocations, focus areas, challenges, and essential marketing tactics for each stage. Whether you're just starting out or have an established business, this episode will provide valuable insights to help you level up ...