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March 7, 2024 15 mins
Episode 2 of the RETHINK Retail and Microsoft Mini Podcast Series, "Unlocking True Personalization in 2024 with Unified Commerce," is where the future of retail is unveiled. Joined by Microsoft and industry experts, we dissect the evolution of retail through cloud technologies, AI, and data. Discover why 71% of consumers demand personalized experiences and how businesses are responding. From omnichannel to unified commerce, learn how to leverage technology for truly individualized customer journeys. Whether you're in retail, tech, or just fascinated by the rapid evolution of shopping, this episode is a treasure trove of insights on privacy-respecting personalization and the future of retail engagement.
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