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January 5, 2024 11 mins

This Podcast Is Episode 557, And It's About Becoming A Better Project Manager By Improving Communication Skills

In the construction industry, communication takes many forms, including written reports, drawings, emails, and face-to-face meetings. Each form of communication has its own set of advantages and disadvantages. For example, written reports and illustrations provide a permanent record of information, but they may not be as effective in conveying complex ideas as face-to-face interactions. 
 
Understanding how construction business owners and project managers, like you, if you do both (a one-person company), adapt to their environment, and facilitate procedures could make your company run smoother because there is no money in workplace chaos.
 

However, the thinking patterns and comfort zone of a well-trained staff or subcontractor are defined by the following:

  • If it isn't broken, how can I ensure it stays that way?
  • When it fails, I fix it, then I look for the root cause and work on that
  • I maintain it so that it does not deteriorate into an emergency
  • Everybody is my client; I work for the internal and the external client
  • When I have to fix things, I must not have done my job right in the first place
  • I gain recognition from knowing things are running smoothly and predictable
  • My clients are important; the world revolves around them
  • I don't know everything, so I ask lots of questions to uncover problems and opportunities
  • I delegate responsibility to those who can handle it, and I guide them to success
  • I read instructions because somebody else learned it the hard way and wrote about it
  • Everything under my control is my responsibility; therefore, I empower myself to fix it
  • Construction Project Managers loathe unpleasant surprises, so I seek to eliminate unpleasant surprises
  • When a severe problem arises, I work with the team to develop a plan before it gets out of control
  • Finally, I don't reinvent the wheel; I find who is doing things right and copy their success

Effective leaders are conditioned to avoid emergencies by being proactive and having systems to deal with emergencies. After the crisis has passed, they are ready to evaluate the emergency's root cause and implement change in the system to avoid a repeat performance.

That's why excellent communication is crucial in the construction business workplace. With so many moving parts and various stakeholders involved, clear and concise communication is necessary to ensure everyone is on the same page and working towards the same goal. Poor communication can lead to costly errors, delays, and safety hazards. 

To become a better leader and improve communication in the construction business workplace, it is essential to establish clear lines of communication and ensure that everyone understands their roles and responsibilities. 

Regular meetings and check-ins can help keep everyone informed and up-to-date on project progress and any changes or issues. It is also important to encourage open and honest communication, where team members feel comfortable sharing their concerns and ideas without fear of retribution. This can help to foster collaboration and creativity, leading to better outcomes for everyone involved. 

One way to improve and encourage collaboration and clear communication in your workplace is by practicing simple ways to improve it:

1. Always maintain control of your emotions in stressful situations

Leaders are often called upon to make difficult decisions under circumstances that are not ideal. If

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