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In this episode, Daniel Robbins interviews Adam Graham, the founder and CEO of JustFix. Adam's journey into the home maintenance industry began after experiencing the outdated processes firsthand. With a background in technology and marketing, he saw an opportunity to create a streamlined solution for home repair and maintenance services. JustFix is revolutionizing the industry by providing an easy-to-use platform that connects customers with reliable tradespeople.
Adam discusses the importance of customer experience and the need for technological disruption in the home maintenance industry. JustFix aims to make finding and booking a tradesperson as easy as ordering a product online, ensuring speed, convenience, and trust for both customers and service providers.
Key Points Discussed:
1. Adam's background in technology and marketing.
2. The inspiration behind creating JustFix.
3. Challenges in the home maintenance industry and the need for technological disruption.
4. Importance of customer experience in service design.
5. Features and benefits of the JustFix platform.
6. How JustFix simplifies the process of finding and booking tradespeople.
7. The impact of JustFix on customers and service providers.
8. Expansion plans for JustFix in the UK, Europe, and North America.
9. Future goals and potential acquisitions for growth.
10. How to learn more about JustFix and connect with Adam Graham.
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