Clear and effective communication is essential for the success of any business, especially when providing 1:1 services. Let’s explore what clear communication looks like and its critical role in creating thriving freelance and ad management businesses.
Communication breakdowns can lead to misunderstandings and frustrations for both the client and the service provider. To navigate this, we’ll go over a tried and tested communication protocol, aimed at keeping clients satisfied and businesses thriving. This comprehensive guide to crafting your communication protocol will help you establish strong client relationships, boost revenue, and create a successful business.
Topics Covered In This Episode:
- Effective communication is crucial for thriving in a freelance and ad management business.
- Having clear systems and processes for communication is vital for scalability and client satisfaction.
- Setting clear expectations from the beginning, such as communication frequency and channels, is essential.
- Establishing boundaries and enforcing them is key to maintaining a healthy client-provider relationship.
- Being prepared for hard conversations, such as addressing scope creep, late payments, and missed deadlines, is crucial for maintaining professionalism.
- Personal growth and continuous learning in communication are essential for building better client relationships.
- Putting systems and processes in place for handling hard conversations, such as having default templates for responses, can streamline communication and help maintain professionalism and business integrity.
Find the full show notes at: https://brandimowles.com/212
Additional Resources:
FREE WORKSHOP: CLICK HERE TO REGISTER
Maximizing Efficiency: 5 Essential Processes For Ad Managers
CLICK HERE TO LEARN HOW TO BOUNCE BACK AFTER BAD RESULTS
Follow the Podcast: https://podcasts.apple.com/us/podcast/serve-scale-soar/id1477998650
Follow Brandi on Instagram: https://www.instagram.com/brandimowles
Follow Brandi on Facebook: https://www.facebook.com/Brandiandcompany
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.