Welcome to another episode of Agile and Me, a Physical Therapy Leadership Podcast series. In this episode, we dive into the world of patient experiences with our special guest, Joanna Bailey. Joanna, who has been a recurrent patient of physical therapy, brings a unique perspective to the table.
What sets Joanna apart is her extensive background in healthcare, spanning three decades. As a minister and hospital chaplain, she's been a vital part of interdisciplinary discussions with rehabilitation teams, both in pediatric and adult care settings. With a keen eye for chart notes and a deep understanding of what physical therapists look for in their assessments, Joanna offers invaluable insights.
Tune in as Joanna shares her personal journey as a patient, highlighting her positive experiences at a clinic. Discover the key factors that made her journey exceptional and what clinic directors can learn from her firsthand encounter.
- Joanna provides a little bit of background
- Registration and onboarding
- 10 minutes in, The initial visit – The evaluation
- Follow up visits
- Discharge experience
- What things went well?
- How could the experience have been improved?
To learn more about us, visit our website at https://www.allianceptp.com/
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.