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May 14, 2024 66 mins

🤑 Tags vs Tips - The bottom line is the bottom line.



This week we cover a topic that can get some bakers into trouble - hiding in the bushes of their exes. Kidding - that was our mom, but the concept still applies when it comes to stalkin' our clients.

The issue arises when we feel we're owed more than just the money we made for an order. As someone who loves to peek over the fence of past lovers myself, it can be tempting to sneak a peek at a client's Facebook page or business page to see if they've posted pics of their party... and then to turn a lil' sour when you realize they did and just conveniently happened to forget tagging your and your bakery business. 

😣 "Well, twins - referrals are the lifeblood of my lead sources! I need tags and shoutouts to earn more income. And you said you're business-centric, right?! It's okay if I comment, "So nice baking for this event - I'm the cookie baker, @[tags business passive aggressively]." 

I hate to say it boo-bear, but your "praise" was piles o' cash and anything beyond that just ain't owed to you. While yeah - the tags are awesome, the posts full of praise about you amazing, and the emails fawning over your fantastic flood can make your toes curl... it is not owed to you.

📚 In the book, No More Mr. Nice Guy - a book written for men, but still some great takeaways - 🤫 Robert Glover talks about "covert contracts" - these are contracts made not in writing. And that's what's happening with this whole bein' owed beyond the bread (ahem - casheesh). 

I see this happen in the Marketing Group - 😣 bakers who feel as if they're owed more than just the money they were paid. It's a quick recipe for resentment, and we're here to break up with the bad mojo.


1. Your money is your motivation.

💵 Fall in love with money (within reason). What we mean is: your only job was to bake cookies. In exchange for those amazing cookies, someone gave you the life energy they exchanged with their employer in the form of money - they gave you some of their life - 🤑 and the money was the physical representation of that. That was the contract. Nothing more. 🍰 Anything additional is icing on the cake (that they proverbially paid for so - again - not required). 


2. Stop stalking.

🙈 Blinders are the best way to tune out the torture of wondering if you were tagged. You can't know what you can't see, right? Stop stalking your clients (and while we're at it, your exes... right mom?). If you can't stop from looking or party pics are showing up in your feed, Facebook has a "mute friend" option - use it. 

3. Create review-generating assets.

😩 "But twins! I need tags to get leads!" Sure - leads do come from tags, but they also come from good reviews - so instead of stalkin' your client, send a follow-up email asking them if they wouldn't mind leaving you a review on your Facebook Page or your Google Business Profile. 📑 If you think you should be allowed to market to their party attendees, use a Munbyn thermal printer to throw a cheap printed sticker on the back of each cookie (adding the ingredients can help it look less like "PLEASE HIRE ME" and more like "hey - allergies include, but also... hire me, maybe?"

4. Incentives for reviews.

🎁 Not my favorite approach - but when it works, and if you work it right, it produces great results. The thing about thinking you're owed tags is likely because you're too dependent on word-of-mouth for your lead gen. By building up other lead sources, you can grow... well... other lead sources. 

5. Learn to let it gooo.

Mark as Played

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