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April 25, 2021 43 min

There’s been a massive push to improve resident experiences—it can be the difference between a renewed lease and an empty unit. Ensuring that your processes, communication methods, and amenities are meeting today’s standards in such a competitive market takes serious focus and determination. This week on Beyond Rent, Joe is joined by Nick Latz of Zego (Powered by PayLease) to discuss what it takes to provide an outstanding resident experience, valuable ways to increase retention, and the potential revenue outcomes of your efforts.

Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.

You can learn more about Nick Latz on LinkedIn, and his work with Zego (Powered by PayLease) on their website. Also, check out Zego (Powered by PayLease)’s podcast, The Resident Experience.

Visit to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

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