Two veteran and industry leaders, Katie Stabler and Eric Reiners, will explore the importance of working across functional boundaries to build a collaborative culture of customer experience excellence: real-world examples, common challenges, and practical strategies.
From CX strategies to operational efficiency and leveraging insights across silos, this discussion promises invaluable perspectives and actionable strategies applicable to industries of all kinds.
This episode is ideal for:
→ Professionals across B2B and B2C industries seeking to deepen their understanding of cross-functional collaboration in customer experience and peak performance
→ Leaders looking to harness the collective expertise of diverse teams to drive success in both business-to-business and business-to-consumer markets
→ Individuals interested in leveraging insights from both B2B and B2C sectors to drive innovation and growth in their organizations.
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