Digital Value Creation

Digital Value Creation

We cover trends, stories, and insights at the intersection of digital transformation and measurable value creation. The episodes are short and sweet, as we explore questions like this:What are the emerging digital trends? How do they impact business growth?How can digital transformation produce more value?What is hype, and what is real?How can you become a better digital leader?How will all of this advance your opportunities?How will we all benefit as a result?Host - Tamas Hevizi


July 26, 2022 9 mins

So here we go again. Inflation, recession and uncertainty. While these things happen every decade or so, noone likes a downturn. The last short downturn in 2020 actually accelerated digital transformation, investments and value creation. It can happen again if companies use the right digital playbooks.

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I got into technology value creation exactly 19 years ago. I still remember how it happened. I read an article in the Harvard Business Review that made me question everything I was doing as a software executive. It was an article by Nick Carr, titled “IT doesn’t matter”.
The article claimed that technology added no value. Or specifically, technology didn’t create any strategic advantage. Why? Because technology was everywhere, ...

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April 21, 2022 7 mins

In the last few weeks, I was back on the planes meeting with clients and investors in London, New York, and San Francisco. We often talked about how the role of digital is changing for businesses and investors. How the early digital experimentations have all grown up,  real value is created now and many companies are becoming digitally reborn. 
But not all. 
Some struggled to take advantage of the digital revolution during ...

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March 25, 2022 7 mins

If you Google the difference between efficiency and effectiveness you will find over 1.4 billion hits. There are endless opinions from accountants, business strategists, linguistics, and even psychologists on the topic. Clearly, there is confusion out there and my short video won’t clear it up.  Instead of deciding on the debate, let me share a story on how a customer of mine uses these terms to create value for their business.

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February 22, 2022 10 mins

The ultimate success in business is to be considered a value creator. Whether you and I are employees, executives, consultants or vendors we should think about the 5 ways we can add value to the business. 

- Growth
- Simplicity
- Speed
- New Business Model
- Thinking Big

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For the last 20 years there has been one big debate around technology innovation. Should you be a first mover or a fast follower? First movers would take on higher risk experiments expecting higher returns, but also tolerating higher rates of failure. 
Fast followers, on the other hand, would wait for the kinks to be worked out or the market to be validated before investing. So which strategy is better?

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January 21, 2022 10 mins

I was thinking about the most relevant trends for 2022. Almost everything we know about digital has changed and morphed in the last two years. So I looked at what my peers were predicting about the future. I counted over 500 different trends and predictions and it was hard to find a common theme that resonated with me. In the end, I narrowed them down to 5 major trends that I knew my customers were often talking about. So here is m...

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January 7, 2022 8 mins

Welcome to 2022. What a year we have had! While it represented a crisis on many fronts, it also created once in a generation across digital from automation to digital supply chains to new digital customer experiences to blockchain and crypto literally everywhere.

I had so many learnings from this unusual year - I chronicled them in 30 episodes in my channel and in several articles in Forbes. Here are my highlights from a year that w...

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The majority of the companies nowadays are in some stage of digital transformation. Some are very tactical, improving their website and app maybe or automating basic customer interactions. Others are fundamentally changing how the business operates. Business model innovation and digital transformation are two buzzwords and they are increasingly interlinked. How should you and I think about business model changes as we become more d...

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November 11, 2021 7 mins

In the last couple of weeks, I had numerous conversations about what I call the hierarchy of value. A good friend of mine, I call him Jeff, a private equity investor coined this term to me a few years ago. He used this model to decide which improvement projects to invest in and which to pass on in his companies. He wanted simple rules to help his management teams that go beyond hard value and soft value. He even used it in his pers...

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October 13, 2021 7 mins

The massive global talent shortage is driving businesses to automate in even more areas of their operations. Surveys show that more than 60% of the companies already started their automation journey.  

There are always some tradeoffs, of course, when doing any enterprise-wide initiative. It would be cool if you could deploy new automated processes overnight. If you could just start your fully autonomous processes. But that...

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Those of you following this channel, you know this. I’m obsessed with finding out what makes some companies succeed with digital transformation while others struggle. Companies of the same size, same industry, same access to talent, but very different results. \
One key factor is how the digital project gets initiated. Does the transformation start with the CEO or a line manager? Does it really need to happen for the business t...

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September 1, 2021 6 mins

Why do some companies seem to completely digital transformations effortlessly while others struggle? I believe organizations can achieve the same flow state as people when faced with challenges. If the majority of the people working are in flow sate then their organizations are too. And that is what happens when new innovation projects including digital transformations just seem to click.

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I’m clearly not in the studio this week. In fact, I  am in Las Vegas at HIMSS, the largest healthcare tech conference. We had around 20,000 executives here live and thousands more online. This was the largest post-pandemic business conference focused on digital transformation.  This was also one of the first times so many businesses came together to share how they dealt with the crisis, what they learned from it, and what technolog...

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July 28, 2021 8 mins

If you ask someone how to create more value in business, you’re likely to hear the obvious - drive revenue growth and cut costs. That is of course the physics of any business. But every executive knows that it is not that simple. To increase revenues, you likely have to spend more and if you cut costs, revenue tends to suffer. Either way, revenues, and costs are just indicators, they are not specific actions you can take. In the la...

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July 15, 2021 6 mins

My latest post is on the massive post-pandemic digital expansion due to labor shortage and massive economic growth.

While businesses focused on cost and lean operations last year - now it is all about growth, and major digital expansion.
Companies are moving from tactical to the strategic use of automation, analytics, and customer experience like never before.

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We are living in an unprecedented labor market. Over 10 million jobs were unfilled in May 2021 and millions of people quit their companies last month. While there are many reasons this is happening, one thing is clear. The expectations of your workforce have fundamentally changed in the last year. I believe digital technologies can help stop the exodus and attract new talent.
Here is how

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July 1, 2021 6 mins

I went back on the road this week. I was having real meetings with real people in real offices in New York. Returning to normal business? Hopefully. The recurring topic of the discussion was this. How will hybrid work change how we work together and the technologies we use going forward?

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Every few months I take a look at recent research studies and surveys on the state of digital transformation. Normally there are a dozen such surveys in 6 months. This time I found over 100 reports. This is a testament to the fact that digital transformation is now a top 5 strategy goal at most companies.  So let’s take a look at what the data shows

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In the last few months, I noticed a remarkable shift in businesses from cost to growth. In 2020 digital transformation mainly focused on cost efficiencies and labor arbitrage. This year it is all about growth, digital customer experience, and better employee experience. Economic expansion and labor shortage create great opportunities for companies with a digital-first mindset.

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