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May 7, 2024 52 mins

Conflict is not inherently negative and is a normal aspect of human interaction. Avoiding conflict altogether creates silos and internal tension, which in turn impacts organizational culture and performance. While it can seem uncomfortable to address and navigate, conflict can also be an opportunity to learn and for growth. Conflict can provide clarity, help inspire creativity, strengthen culture and build self-awareness.


Owner and Founder of Stearns Consulting, Troy Stearns shares his journey into becoming a conflict resolution leadership consultant and how his time serving aboard a submarine in The U.S. Navy became foundational for honing his skills and strengthening his practice.


Highlights include:

Naval terminology and nomenclature.

A commitment to continuous learning as a key to understanding conflict, communication and growth.

Understanding structure and your people will help to diffuse problems before they arise.

Troy’s Conflict is O.K.A.Y. program, designed to help leaders gain confidence to engage. 

5 modes of conflict engagement include competitiveness collaboration, compromising, avoidance and accommodating.

Importance of active listening and the power of self-talk. 

Appreciate the challenge to accept different perspectives and cultures; “We're not white, we're not black, we're not brown, we're not yellow. We're all blue!”


To learn more about Troy and his work, connect with him on LinkedIn and visit stearns.pro



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If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you.


Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice.


Together, we will explore tips and tools to increase both your influence and value. Along the way, let’s crush some goals, deliver winning sales pitches, and enjoy some laughs.


Danny Suk Brown and David Suk Brown train on speaking and presentation skills. They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”.


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